215,882+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,882 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent coverage
Excellent coverage. Submitting a claim was easy and they got us a check fast. I'm happy to have them and will continue to use them as our insurance for our animals.
Insurer: Healthy Paws
By: Michael
changing policy
Support was very helpful in solving my problem.
Insurer: Sonnet
By: Paulo Dias
We are glad we have Trupanion
Our new puppy Daisy had many alergies and stomach issues. We are so glad we have Trupanion. These past two years they have been a pleasure to work with. Their customer service is excellent and the ease of filing a claim is wonderful especially for someone who is not excellent with technology having been born before Television. Thank you Trupanion.
Would like to go to *my account...
Would like to go to *my account.... " To verify coverage, ytd reimbursement, etc
Insurer: Pumpkin
By: Paul Baumann
Wonderful experience.
Great prices, easy to sign up and renew and lovely staff to deal with.
Insurer: Sonnet
By: JDPL
I think it’s nonsense that I’m paying…
I think it’s nonsense that I’m paying for two weeks while my insurance is in waiting holding. It’s ridiculous. Charging me when I have no coverage.
Insurer: Spot
By: Barry Mycorn
Drew
Drew, a1 one rep. They were quick, efficient, and got the problem resolved. Drew needs a raise.
Insurer: Sonnet
By: David Pickvance
Denise A
Denise A. really took the time to explain and educate me on what my current plan provided. She also assisted me with formulating a solution to my main concern. I called to cancel my policy, but ended the call excited and grateful to have a partner in my pet's health.
Insurer: Fetch
By: Dog Dad
Very easy and user friendly, no husles.
Very easy and user friendly online with no unnecessary questionnaires. Sonnet is very affordable to many Canadians of medium to low income, thank you so much for standing with us.
Insurer: Sonnet
By: Charles Afayo
Pathetic Customer Service
They made it super difficult to not renew my policy with them. Took more than 30 min. to avoid a renewal. They sent me a message saying unattached structures were not included in my home policy. I asked them to quote a rate to include my unattached garage at my home. They didn't get back to within the promised timeline. I did contact them multiple times trying to get a quote by sending messages but all the replies basically said chat with us during business hours. Next, they sent me a chat record that was incomplete and did not contain the entire chat. They sent me many more messages, and I recorded those messages in screenshots as the chat progressed. Went back and had another chat telling them about the issue. They offered to resend the incomplete chat record and when I didn't want them to send it, they ended the chat, basically cut me off. This was very rude and unprofessional in my opinion. Don't trust their chat records! You never get to talk to a live person, you only get to chat. For me, I can talk at least 3 times faster than I can type, so for me, it's an excessively time consuming process to get customer support. Although Sonnet may read this review and ask me to chat again, this option is useless and is of no benefit to me. I obtained insurance from another company.
Insurer: Sonnet
By: Joe