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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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All your associates are very courteous…
All your associates are very courteous and knowledgeable. They always answer all my questions and provide suggestions to make things easy when filing claims and other documents
Insurer: MetLife
By: customer
Metlife Customer Service is top notch
Metlife Customer Service is top notch. Even when there is a paperwork issue, they are courteous, helpful an thorough. I highly recommend. I love our wellness and accident plan.
Insurer: MetLife
By: customer
Fast efficient processing for claims
Fast efficient processing for claims. Clear EOBs. Responsive and knowledgeable team when you need to talk to them.
Insurer: MetLife
By: Tracy Williams
It was a easy process to follow and…
It was a easy process to follow and fill out the forms
Insurer: Nationwide
By: Jennifer
Best Pet insurance out there 100% satisfied
Great and convenient app for submitting claims also quick claims review process for reimbursement… 😊
Insurer: MetLife
By: joseph kokotiuk
Highly satisfied
Highly satisfied! Excellent customer service and very efficient.
Insurer: Trupanion
By: Ginger
Metlife for our Pet
We have had Metlife Pet Insurance for the past 2.5 years and we are very happy with them. It is so easy to submit a claim and they have handled all our claims on a timely manner.
Insurer: MetLife
By: Silvia
Easy
Easy, fast and self explanatory
Insurer: MetLife
By: Cristina Lara Dorantes
DISHONEST BILLING PRACTICES
i changed my credit card in their online portal, the continued to bill my old card for MONTHS and REFUSED TO HELP UNTIL MY POLICY WAS UP FOR RENEWAL. claimed that there was no other card on my account when I could clearly see it online in their portal in my account,
Insurer: MetLife
By: sam kretchmer
Easy submittal and fast payout.
Easy submittal and fast payout.
Insurer: MetLife
By: Vikki McLaughlin