207,035+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pet insurance
Everything was smooth, no rush, and was very explanatory for me to decide what I wanted. They keep me informed.
Insurer: Prudent Pet
By: customer
Great customer service and prompt…
Great customer service and prompt reimbursement.
Insurer: MetLife
By: Brenda
Clear coverage easy sign up
It was easy to sign up
Insurer: MetLife
By: customer
Watch out for Embraces Renewals
I’ve been with Embrace for years and just received my renewal notice. The new premium is $918.31 per month. That is over $11,000 per year to insure two senior pets. For comparison, my current billing shows $279 per month . So we are talking about going from roughly $3,300 per year to more than $11,000 per year at renewal. That is not a modest increase. That is a financial shock. What makes this worse is that they have never paid a single claim since I purchased the insurance. Reimbursed to date is $0. So after years of paying premiums, the first major interaction at renewal is a massive rate increase. Yes, the explanation includes rising veterinary costs, age adjustments, and actuarial reviews in California. I understand that premiums change. But tripling the annual cost feels less like risk adjustment and more like pricing customers out once their pets are older. Insurance is supposed to provide peace of mind. Instead, this feels like you are paying faithfully for years and then being presented with a bill that makes you question whether coverage is even sustainable. If you are considering pet insurance, do not just look at the monthly number. Convert it to an annual cost. When someone says $300 per month, that is $3,600 per year. When it becomes $900 per month, that is more than $10,000 per year. Do the math before your pets age into a pricing tier that makes staying insured feel impossible.
Insurer: Embrace
By: Alfred Somekh
Account # SP8150755
Account # SP8150755 - Very disappointing customer service would not recommend. When I signed up it took 3 calls for them to add my Veterinary office. Kelly from customer service was the only none that helped and actually phoned me back. I asked her why I never received by 15% discount or $25 Sam gift card and she called Sams and said I should receive in 2 weeks. When that didn't happen I called customer service and got Stephanie who said I wasn't eligible, she would not transfer me to anyone higher to help but was more than happy to cancel the policy. I am disputing the entire amount since I never had my vet in from the beginning and made no claims.
Insurer: Spot
By: Cathy Sklarczyk
Nobody wants to hear a cancer diagnosis…
Nobody wants to hear a cancer diagnosis for their furry baby - ever! But if that should occur, it sure is nice having Healthy Paws on your side. I’ve had Healthy Paws insurance for both my pups since they were puppies - they are now 11.5 & 12 y/o (BD today!). Every time I’ve had to file a claim they ALWAYS came through. And at this difficult time for my younger one, they are shining through again. He is recovering from surgery and will be undergoing a strong dose of radiation in 2 days. I’m really hoping that will be all that’s needed. Unlike other pet insurance companies, there’s no max cap with Healthy Paws. And yes, they don’t cover annual vaccinations or physical exams or monthly preventative meds, but those are expenses any pet owner should be responsible for if they’re going to be a pet owner. They do, however, cover the unexpected expenses that can cost quite a bit - diagnostics, labs, surgeries, other treatments - coverage provided for these is extremely helpful. Icing on the cake is the ease of filing a claim - submit photo of itemized invoice and Vet’s notes and that’s it. It can’t get any easier than that! Win win! And 99.9% of the time they complete the claim within a couple days - often times it’s been same day. I highly recommend Healthy Paws for your little one(s). I wouldn’t consider any other pet insurance company.
Insurer: Healthy Paws
By: Cindy
Very competitive pricing
Very competitive pricing, better coverage than our current provider and less expensive.
Insurer: Prudent Pet
By: TRUEPOINT FIREARMS TRAINING
Reimbursement was easy.
Reimbursement was easy.
Insurer: MetLife
By: Nancy May
My first claim with MetLife Pet
My first claim with MetLife Pet. Payment was quick and easy. After my dog had a Hypoglycemic Seizure I took her to the emergency Vet and they stabilized her overnight. The bill was nearly $2000.00. MetLife Pet covered most of it is just a few days. The app and website could be a little more intuitive in claim submission, but the process was easy enough and worked. Thanks MetLife Pet.
Insurer: MetLife
By: Scott B.