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Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The price is affordable unlike other…
The price is affordable unlike other companies I am so happy 😊 i found Sonnet insurance company;you guys saved my day
Insurer: Sonnet
By: Shahnaz Qassem
I have loved Pets Best for a long time…
I have loved Pets Best for a long time and recommended them to all my friends and family. They were super responsive both times my pet had major surgery and customer service had always been amazing. Unfortunately, I will no longer be recommending them to anyone. After 4 years of being with them they suddenly raised the insurance 56%. I asked for a breakdown so I could understand the changes and they refused to send me anything. They told me that it was based on previous claims, breed, age, and zipcode but wouldn't breakdown the exact numbers and reasons for a 56% increase. I have been a loyal customer, always paid on time, and have been marketing them for 4 years. They refuse to be transparent and I am really disappointed with them. I can understand an increase as my dog ages but, to refuse to be transparent on how they increase the cost is incredibly disheartening, unprofessional, and unethical. I would watch out with them. If I would have known I would have gone with another company. Looks like they are for keeping people around long enough to keep them hooked on existing conditions and funnel people into paying more because they know other insurance won't take pets that may have had surgery during the time you are under Pets Best. Just another greedy company. RESPONES to their reply: I have email proof that Pets Best claimed the increase was based on previous claims, on top of breed, age, and vet rates in the zip code. So your respones is inaccurate and misleading to people who are reading these reviews.
Insurer: Pets Best
By: KB
Very affordable
Filing a claim was so easy and took only a few days to be completed. Very affordable. They were so kind and sympathetic when I had to put my dog to rest.
Insurer: ASPCA
By: Cheryl Barnes
Unacceptable claim
I submitted a claim that wasn’t accepted.
Insurer: Figo
By: Linda Goldstone
Processed in timely manner
Got processed in timely matter with explanation of benifits.
Insurer: Figo
By: Vicky
Great service and claims turn around…
Great service and claims turn around time.
Insurer: Pets Best
By: Darren Skinner
STRAIGHT FORWARD
BEING A CUSTOMER WITH TD FOR OVER THAN 25 YEARS AND NOT A SINGLE CLAIM THAT I MADE . THEY WERE SO MEAN AND EXPENSIVE, SO SOMEONE TOLD ME ABOUT SONNET AND THEY GAVE ME A BETTER PRICE AND EASY TO ADJUST YOUR POLICY WITH FEW CLICKS ON YOUR PHONE OR PC. VERY HONEST PEOPLE
Insurer: Sonnet
By: Basit Alqubaisi
I tried it because my daughter has…
I tried it because my daughter has ManyPets
Insurer: ManyPets
By: maxine sembell
Rapid Response
The claim process was super quick and pretty uneventful. I appreciate getting reimbursed so quickly. I think the only thing that felt "weird" was that I felt like I was being blamed for you guys not having received medical records from my previous hospitals. I didn't like having the ultimatum of closing the claim because you hadn't received records. But I appreciate all that you guys do. Thanks for everything.
Insurer: Spot
By: Stephanie W.