225,030+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,030 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This was one of the worst experiences…
This was one of the worst experiences I’ve had with Embrace. My dog recently received an X-ray for $871.82 embrace refunded me $250 from my wellness and not the full $871.82 even though my policy covers X-rays. No one has yet to follow up to correct this.
Insurer: Embrace
By: Marcus Lewis
Amanda at fetch was awesome!
Amanda provided great service!!! She was very personable and provided great information about fetch insurance and what it covers and answered all my questions and concerns regarding the insurance. Also offered 10% off for having two pets so that was awesome!
Insurer: Fetch Canada
By: Cass L
Very courteous and understanding
Very courteous and understanding Helpful and explained everything to me
Insurer: Sonnet
By: Tina Letendre
Pets Best is worst company for pet…
Pets Best is worst company for pet insurance They increase the premium year after year even if you don't make any claim But once you need it for a cancer related surgery, they give you run around. They don't reimburse anything
Insurer: Pets Best
By: Dev
The website walked me through filing my…
The website walked me through filing my claim. It was easy to follow along.
Insurer: Spot
By: Gina Kalbach
Customer service is always great when…
Customer service is always great when we file a claim. They are quick to process and respond if we have questions.
Insurer: Pets Best
By: Brian Alexander
There are many issues
There are many issues. If i wasn’t stuck in a position where, switching companies would ban pre-existing conditions, I would cancel my policy. Unfortunately, I’m stuck here. The app never works, customer service is horrible, claims processing takes way too long, as well as pay outs. Things are many times denied being payed out, that def should be covered, and paid out for. Overall, this company is poor, at best. Many things need to change here, and yet nothing is being done about it. It’s very frustrating.
Insurer: Pets Best
By: Jenn
Exceptional service
Exceptional service. Our dog experienced digestive issues. We took her to the vet and Spot covered all the treatment required without typical insurance company bafflegab. A true partner in Tilly’s health.
Insurer: Spot
By: Judith Leger