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Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Smooth, compassionate experience
You always expect dealing with insurance of any type to be a hassle, but I've been super happy with my experience with Pets Best. Everything that I expected to be covered under my chosen policy was covered, never had to fight over a claim, and they were all processed fairly quickly. When I had an issue with checks sending to an old address, didn't have to wait long to reach a real customer service rep, and she was super helpful. Also small detail here, but I remember when my Murphy passed I dreaded having to deal with a complicated cancellation process and worried about waiting for claims for the emergency vet to process in case cancelling affected those. However, Pets Best gathered from my claims that he had passed (even though I didn't have cremation covered, it was on that large ER invoice) and they automatically canceled for me and refunded me the pro-rated amount for the quarter I had already auto-payed. Small act, but it actually meant a lot to me to take something off my plate at that time. Will be happy to re-insure again with them when I adopt another pup!
Insurer: Pets Best
By: Kayla Hollenbaugh
Quick and full resolution to my problem…
Quick and full resolution to my problem accompanied with friendliness and courtesy.
Insurer: Sonnet
By: Dustin Good
Great decision
The process was easy I just submitted my claim and within a few day my claim was completed.
Insurer: Spot
By: Mia McNeill
Must Have Service for All Pet Owners!!
Any pet owner always worries about the health and overall well being of their beloved pets. That’s why Spot has helped lessen that burden knowing that I have their service to help navigate thru any preventive care my pet requires. But also knowing they are there in case any emergency arises in relation to their care. Thank you for your amazing customer service!!!
Insurer: Spot
By: Juan Saucedo
Friendly customer service and very…
Friendly customer service and very quick turnaround times for initial claim.
Insurer: Spot
By: Maria Timari
Im just so thankful to have Spot…
Im just so thankful to have Spot insurance. I didnt use it for over a year but then my dog had 2 emergencies in the same month. Spot came through. Super simple to submit a claim, they resolve the claim within 2-3 days, and took so much stress away from us. Highly recommend!
Insurer: Spot
By: Astrid Arias
My claim was completed in 3 days
My claim was completed in 3 days. Wow!!
Insurer: Spot
By: Sabrina Allen
Easy to contact the customer service…
Easy to contact the customer service and very friendly and helpful and knowledgeable. The agent name is Kayla and she is very polite and courteus. Im highly recommended the sonnet insurance. Great service
Insurer: Sonnet
By: Irelene Sevilla