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STAY AWAY FROM THIS COMPANY!
They said my dog was anxious and nervous, and was prescribed Trazadone, but Cassie Jane has NEVER taken trazedone, nor was it ever prescribed for her. I have owned her since last May! It is almost a YEAR! She has NOT taken TRAZEDONE, EVER, and she is as sweet and laid back as a dog could possibly be, with people!!! She was nervous on her first visit to the vet as she was just rescued the day before (after being in boarding in a cage for 3 + months) and was ill with food poisoning and worms. Their policy is a scam! It took from January until now for a medical review to be held when I submitted everything to the person who sold me the policy, before I took out the POLICY! Her name was Katie. Embrace waited until 3 months after the cancelation refund deadline to review her files! FOREWARNED IS FOR-ARMED!!!! DO NOT PURCHASE EMBRACE PET INSURANCE!!! I am about to report them to the BBB! Cassie Jane,my rescue dog, had worms and food poisoning when I rescued her, and I got $2000 bill from the Emergency room where I had to take her for projectile diarrhea and vomiting the day after I got her. Insurance said it is a preexisting condition so they won't cover ANY vomiting or diarrhea for a period of ONE YEAR....AAAND, if she vomits or gets diarrhea again, before that one year period, it will not be covered and will be considered pre existing!!! WTAF???? What dog never vomits or gets diarrhea???? It was caused by food poisoning and worms!!!! I am so angry I am fit to be tied. I sent Cassie Jane's records in JANUARY! There is a 30 day cancelation refund but despite me calling them over and over, they dragged out her review for the records 3 1/2 months until I could no longer get a refund and paid them almost $400! DO NOT GET EMBRACE PET INSURANCE! BAD BAD BAD- WORSE THAN BAD!
Insurer: Embrace
By: Marjorie Zimmerman
I Highly Recommend Pumpkin Pet Insurance!
Pumpkin insurance took away the stress of our dog's trip to the vet hospital. They were fair, timely and made the claim filing process a no-brainer. I highly recommend Pumpkin Insurance to anyone with a fur baby!
Insurer: Pumpkin
By: Kathleen Gallant
Don't hate the player, Hate the game
Even though my premiums went up, My questions were answered clearly. Don't hate the player, Hate the game
Insurer: Sonnet
By: Doug
Embrace, An Excellent Choice for Care
Embrace was always there but I was unable to use the insurance because the Vet would not wait for the insurance to pay. They want cash up front. But I had wonderful coverage for my Zoey through them and if I had the money to pay cash for treatment and then get reimbursed it wouldn't be a problem. Embrace is an excellent insurance and I had the best for Zoey through them.
Insurer: Embrace
By: DIANE GLASSEL
The mannerism of the people employees…
The mannerism of the people employees was a great over all experience!!!
Insurer: Sonnet
By: William Parent
Very efficient with clear explanations
Very efficient with clear explanations. And timely claim response.
Insurer: Embrace
By: Dennis Allen
Easy to put in a claim
Easy to put in a claim, prompt reimbursement.
Insurer: Pets Best
By: Caroline Williams
Called to Cancel
Called to Cancel, but after speaking to Gerrone, I got a better understanding of what I have and want to keep it. Hey Fetch Pet Insurance, Gerrone is a keeper! You should appreciate a great employee!
Insurer: Fetch
By: Dawn
Beyond Helpful and Kind
Katherine made the world of difference with her kind demeanor. I was getting very frustrated with log in issues but she was able to help so quickly and helped me figure out what was wrong. I’ve had technical issues with fetch in the past which is why I was getting frustrated before calling and was thinking about switching providers but she honestly changed my mind. Sticking with fetch because of her! She’s a wonderful customer service rep!!
Insurer: Fetch
By: Mikala