224,949+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Impossible to Reach a Human for Support
They make it impossible to reach a human. I was trying to get a quote, and when their online form kept resetting to values I didn't enter, I asked their chatbot for an email address. I got a form to fill out but it wouldn't let me submit the form. So basically it's been impossible to communicate. I can't get help unless I log in, but I can't create an account to log in without a quote. And I can't get a quote because the form doesn't work. How are they in business???? Please add a way for people to reach a human or fix your chatbot so it's not so completely circular and repetitive. They might have good rates and coverage (I'll never know), but if they're unreachable for new customers, you can bet they'll be unreachable if you need something.
Insurer: Sonnet
By: SR
PETSBEST BIGGEST SCAM PET INSURANCE
Stay as far away from this insurance as possible, excuse after excuse for why a claim is not paid! Spent over $10,000 on vet bills and was only reimbursed $300, total scam! Takes forever to get a claim paid too, 2 months plus!
Insurer: Pets Best
By: Pets
Incredible service
ASPCA Pet Insurance is by far the best I have ever had. I purchased pet insurance for my dog and my cat the first day that I brought them home. You never know what can happen to your animals. What you do know is a veterinary bill will always be high. Unfortunately my dog developed severe allergies. Our pet insurance has covered the cost of all of his allergy, testing, his allergy medication and a main portion of his visits. It also covers a large portion of his prescription dog food. The reimbursement into our bank account is easy and so very helpful. Our cat at just one year old developed urinary crystals in his urine. He now has to be on a prescription cat food for the rest of his life to control this issue. After purchasing the prescription, dog food and cat food, I submit my receipt to ASPCA pet insurance and within two days I have a reimbursement in my bank account. I have saved thousands of dollars over the past two years between my dog and cats vet, bills, medication‘s and prescription foods. If I can give you one piece of advice, it would be to purchase pet insurance for your cat or your dog from day one. Most plans don’t cover pre-existing conditions. The small monthly payment to have pet insurance will be well worth it in the long run. You might not see it initially, but down the road as your pet gets older and things come up, and they always come up, you’ll be happy to have this insurance plan. Thank you ASPCA insurance. You really do care for our pets and their owners!
Insurer: ASPCA
By: Julie
Great insurance company
I have 3 dogs. So you know how many claims I am submitting. Met Life is everything I expected. Customer service helped me with my first submissions. Once you understand their system, everything is a go. I don't think people understand 10-15 days is business days not calendar.. Payment is easy after setting up how you want to receive payment. Thank you Met Life. It takes a lot of worry off me if something goes wrong. The only thing I wish is, a way for Met Life to pay vet at time of visit, so its not such a hard hit on the pocket.
Insurer: MetLife
By: T
Latest 1 comments
I am very happy with this insurance I like the way they process it right away and send me a check. Very happy that I joined MetLife pet insurance.
Everything was very well explained 😃
Everything was very well explained 😃
Insurer: Prudent Pet
By: Patricia Rivera
I do love being able to file a claim online
I do love being able to file a claim on your website, it makes it very easy to file the claim. The only thing I would love to see change is having to put in a date for when the illness/injury first occurred when it is an ongoing medical condition. It would be great if you could add a button to say it is an ongoing illness so you don’t have to try and remember when the illness first occurred.
Insurer: Pumpkin
By: John
A wonderful company to have for my…
A wonderful company to have for my insurance needs. Everyone I have had interactions with have been knowledgeable, friendly, efficient and helpful. I would recommend this company for everyone searching for a different type of insurance broker that are easily available and an absolute joy to deal with. Eleven stars out of ten.
Insurer: Sonnet
By: Brian Moore
Easy, honest, and timely
We have 3 dogs that have all had Pumpkin insurance since they were puppies. It is easy to submit their claims and reimbursement has always been quick and correct. They never try to get around covering things with "hidden exceptions".
Insurer: Pumpkin
By: Teri
My Pumpkin Review
Whenever I had to call Pumpkin, their staff is always friendly and professional. My claims have been processed very quickly. I would give Pumpkin ten stars!
Insurer: Pumpkin
By: Sonja
My pup got suddenly sick
My pup got suddenly sick, requiring hospital care for 24 hours, and I was so pleased that my Pumpkin insurance covered 90% of the bill. The claim was processed quickly, and within a couple of days I was paid. Couldn’t be happier with this coverage and highly recommend it!
Insurer: Pumpkin
By: Sue