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Pet parents across the U.S. and Canada have left over 208,919 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Submitting a claim is very easy and the…
Submitted a claim is very easy and the turnaround is amazing.
Insurer: MetLife
By: customer
I have always been satisfied with…
I have always been satisfied with Embrace until I got my stray 8 wk old kitten in July.We took her to our vet the day after we got her. She was wormed and given flea and tic meds! I put her on our Embrace policy with our other two cats who are 8 yrs old!She was on long enough to be covered for an accident but not for an illness. We came home from church about a month after we got her and she could not put any weight on her leg! She was absolutely fine when we went to church! Since it was Sunday, we took her to the emergency vet! $700 later it was determined she had a soft tissue injury, nothing broken! We took her home and she was fine the next day, just limping slightly! Because no one witnessed what happened to her, Embrace said it could be a pre- existing condition and refused to pay! Before that Sunday, the kitten had no problems walking, nor has she been diagnosed with any problem to her leg since! Embrace has always been great with paying our other claims, but this one seriously fell through the cracks!!
Insurer: Embrace
By: customer
It’s always a smooth process about our…
It’s always a smooth process about our claims. Talking to the representatives was a breeze they're very knowledgeable and informative. I have been referring to family and friends to get MetLife for their pets and so far, most of them enrolled.
Insurer: MetLife
By: customer
Great customer service from Brandy
Great customer service from Brandy. Answered all my questions and explained the policy well.
Insurer: Prudent Pet
By: Diana R.
As always, great service
As always, the claims process is quick and easy and I had my money in my account in less than a week!
Insurer: MetLife
By: Bette
Fetch horrible pet insurance
If I can get Fetch Pet Insurance, a zero I would they don’t even deserve a one star. They are horrible. I paid for insurance over a year and a half, and they denied every single claim I ever sent despite me sending the receipts. They are not bbb worthy and have almost 300 complaints What does that tell you.
Insurer: Fetch
By: Ingrid
Excellent service
Excellent service. Very knowledgeable of Washington state insurance. We got better insurance for half the cost.
Insurer: Prudent Pet
By: rllyerlagmail.com
Amanda was super friendly and helpful!
Amanda was super friendly and helpful!
Insurer: Fetch
By: Kelly
I have had Healthy Paws for 9 years
I have had Healthy Paws for 9 years. Not one complaint. Expeditious reimbursements, true to their guaranteed coverage guidelines. Highly recommend. *****
Insurer: Healthy Paws
By: Kathi Anderson
Easy to file a claim and fast to get…
Easy to file a claim and fast to get reimbursed
Insurer: MetLife
By: customer