208,919+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,919 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Bait and Switch once you change over.
My monthly premium is going up $70 PER MONTH and nobody has been able to tell me why. They beat my prior insurance company’s cost, only to raise it significantly higher than I had been paying. It sounds like they’re trying to punish members for using the policy. I had two claims on a multi-dog policy and my premium is nearly doubled.
Insurer: MetLife
By: Kristina
Always there for me.
You always answer the phone promptly if I have a question. you’ve been here for over seven years with my dog Banksy. You are always friendly. Answer the phone promptly know exactly how to deal with me if I have a question. I’ve never had an issue with Trupanion. I recommend it to all my husbands clients when they mentioned they’re getting a dog. He immediately tells them sign up with Trupanion . You won’t be sorry.
Insurer: Trupanion
By: Linda Luft
Everything has been beyond exceptional
Everything has been beyond exceptional. Refunds process fast, app is efficient and the phone support line is always quick and kind.
Insurer: MetLife
By: customer
MetLife makes submitting claims…
MetLife makes submitting claims EXTREMELY easy! I’ve used other insurances which make submitting claims a hassle which is the last thing you went to deal with when caring for an ill pet.
Insurer: MetLife
By: Christian G.
Excellent
Helpful, efficient and easy to submit claims.
Insurer: MetLife
By: customer
They keep raising their premium
They keep raising their premium, making the insurance useless
Insurer: Embrace
By: Alon Peled
Friendly knowledgeable people
Friendly knowledgeable people. I've filed two claims and had them reviewed and reimbursed within days of the filing. No questions, no 'we don't cover that' or any other excuse to wiggle out of paying a claim.
Insurer: MetLife
By: Robbi
Uploading my receipts to process my…
Uploading my receipts to process my claim on a Friday and to be reimbursed the following Tuesday or Wednesday of the next week is by far the fastest I’ve ever been serviced. I wish all healthcare was like this for humans!
Insurer: MetLife
By: customer
Easy to file claim
Easy to file claim. Have been received reimbursement with no issue. They also offer coverage for preventative visits.
Insurer: MetLife
By: customer
Ease of submitting claim big plus
Ease of submitting claim big plus. Also staff very helpful when I have called in
Insurer: MetLife
By: Marianne Reverberi