224,949+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Absolutely enraged
Absolutely enraged. I got pet insurance with fetch some 5-6 years ago. My policy had a monthly payment of $80ish, which I felt was high at the time but I paid it anyways for peace of mind.. bad on me for not keeping up with looking at how much I was being charged through the years. I just blindly let it hit my credit card every month without paying any mind to it, because again, it’s a necessity.. WELL I just realized that the cost for my policy has MORE THAN DOUBLED since I initially got it. Just shy of $200 has been debited from my card every month. My dog is in exceptionally good health.. I have never made a single claim.. I am sickened. That’s more than my bloody car insurance a month!! Absolute crooks.
Insurer: Fetch Canada
By: Amberlee Norgren
Answered my question quickly and…
Answered my question quickly and accurately. Explanation was answered fully. Very courteous and friendly.
Insurer: Pumpkin
By: Sandra Callender
Initial enrollment and first claim
The enrollment was very easy as well as determining what level of coverage I wanted. The claims experience was easy to complete online and processed very quickly.
Insurer: Spot
By: Deb N
Customer Service is very helpful!
I needed to submit a Wellness Claim but it would not go thru. I was trying to submit two instances - a dental cleaning and a rabies vaccine. DUH, they needed to be submitted separately. The lady who helped me was very kind - and she also lives in the area of the vet I took my dogs to!
Insurer: Spot
By: M Evans
There when I needed it!
My cat recently had a stomach infection. I was so scared and upset and had no clue what was going on, but knowing that I had Spot pet insurance, I did not hesitate to get him the care he needed to get his diagnosis and his medication. Within a week, I received my 80% refund and could pay most of the bill off. I recommend Spot to any pet owners!
Insurer: Spot
By: Hannah A.
Fast response easy to use app
Fast response easy to use app
Insurer: Spot
By: Ron Valle
Hanging in there
Trupanion has stood by our side over the past year and a half. Without them we could not have afforded to keep our pet alive. Their no limit policy is the reason I chose Trupanion as our insurer. It was a good decision on my part.
Insurer: Trupanion Canada
By: Richard
Submitted bill for shots only covered…
Submitted bill for shots only covered half of the vaccines
Insurer: Spot
By: Robert Payne
Much higher rates in 2024, much lower ratings/reviews!
I have had Pets Best since I got my dog 5 years ago. I have never submitted a claim and fortunately, my dog is pretty healthy. I noticed starting 2 years ago that their prices were increasing by leaps and bounds compared to other insurers and they were also dropping in the ratings. I have a $1,000 deductible on my plan and I have never submitted a claim. Last year the price increased by $100 with no additional benefits offered. This year, however, the price increase was astronomical in my opinion. The price went from $401 last year to $628 this year!!! That's an increase of $227 and I have the highest deductible possible!!! I can see why they've dropped out of the top 5 recommended pet insurers. If for no other reason, their prices are out of this world! I think it's probably time to look for another insurer - one that is ranked higher with their member reviews and also one that is ranked higher by the companies that rate pet insurers. Additionally, when I called their "Vet" helpline, no veterinarian was present to answer my questions. The girl answering the phone was a vet tech who seemed to know less than I did about dogs. She had to look up the answers to my questions AND then she gave me incorrect advice. Fortunately, I did not listen to her since she did not sound credible. I complained about the fact that they advertised having a vet available when this was untrue, but it was to no avail. I wonder if perhaps that is why my rates increased so much this year...
Insurer: Pets Best
By: Gayle Gwozdz
Fantastic pet insurance put my claim in…
Fantastic pet insurance put my claim in and within 2 days was approved.
Insurer: Spot
By: Elizabeth Noyes