224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pumpkin did a great job
Pumpkin did a great job! I was very happy with their service. Our dog had lymphoma and everything was covered per the insurance. They sent us our checks with explanations and whenever I called I was able to get an answer! If we get another dog, I will definitely use Pumpkin for our pet insurance again.
Insurer: Pumpkin
By: Patrick
Ayano was very helpful and knowledgeable
Ayano put me at ease with the great customer service experience I had with her..she was extremely knowledgeable and was patient in explaining all details of the policy..hoping to have the same smooth experience moving forward
Insurer: Sonnet
By: Mona
Responsive and timely claims
The Spot team is very responsive and they processes claims very quickly.
Insurer: Spot
By: Bren Koontz
User friendly app
User friendly app. Relative ease with submission of claim.
Insurer: Figo
By: Juan
🚩 There is a reason why claims are fast and easy... SUBMITTING CLAIMS could cost you thousands down the road
🚩 They make claims fast and easy for a reason... they'll reduce your coverage at renewal and penalize you for claims (something that some other companies do not do). Claims are fast (if approved) with a HUGE WARNING 🚩 I've been with Fetch loyally for over 5 years and have sent multiple friends/family to them (despite not having any referral benefits), which is something I now deeply regret. I spent my first fews years with Fetch WITHOUT submitting a claim for two pets. Then, once I finally needed to submit a claim after a few years with them (a simple dental cleaning), they adjusted my policy renewal to the LOWEST it is allowed to go in my state. While claims (if approved) are moderately fast, AT RENEWAL THEY CAN AND WILL LOWER YOUR COVERAGE ELIGIBILITY BASED ON PREVIOUS CLAIMS TO THE LOWEST THEY'RE ALLOWED TO GO. Years ago, I wish I had understood this and gone with PetsBest (UNLIMITED plan and they NEVER penalize you or adjust coverage based on claims). I'm now stuck with Fetch until the end with my pet, because she has what any other insurance co would consider pre-existing conditions so it's too late to switch for us. That said, I hope that others find this and it helps other pet parents make a more educated decision with their pet insurance provider. As a loyal customer, I feel frustrated and that I didn't know this going in when I first started with Fetch. Of course, everyone will tell you it's our responsibility to inform ourselves of the fine lines when comes to insurance decisions — I should have understood the terms, yes, but that does not reduce the predatory "ick" Fetch has made me feel. They hope you will not read or understand the terms for a reason, and make submitting claims this easy for the same reason. TLDR Cons Summary: 1️⃣ No UNLIMITED plans — other providers like PetsBest offer Unlimited plans (no cap to reimbursement) WITHOUT penalizing you for claims 2️⃣ They can AND WILL LOWER your policy coverage at renewal based on claims, you are penalized for claims and reimbursements over $200. In my case, because of a payout after years of zero claims they threw me into the lowest policy they can possibly give me in my state.
Insurer: Fetch
By: Anne
Amazing
Amazing! It has NEVER been easier to file a claim and receive benefits. Thank you for the ease of filing a claim. Highly recommend.
Insurer: Spot
By: Annelisse Schein
5 stars for Spot!
Spot Pet Insurance is so user friendly and responds quickly and efficiently to claims. Highly recommend to anyone who has a pet!
Insurer: Spot
By: Marcie Maute
They are fast efficient a when I have…
They are fast efficient a when I have to call. I always get a kind caring person to talk to.
Insurer: ManyPets
By: customer
Still have yet to get my refund of $175…
Still have yet to get my refund of $175 says it went through but theres nothing in my account.
Insurer: Spot
By: Tessa Romero