217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Still waiting for payment for at least…
Still waiting for payment for at least 4 months, Want pet history from both my vets in Florida and north. No communication or contact to me. Extremely disappointing for a first claim after many years with embrace
Insurer: Embrace
By: Buddy G
Very easy to work through submissions…
Very easy to work through submissions and payments
Insurer: MetLife
By: customer
Claims were processed and paid promptly.
Claims were processed and paid promptly.
Insurer: MetLife
By: customer
The premiums are reasonable and my…
The premiums are reasonable and my claims are filed in a timely manner. It gives me peace of mind when having to make medical decisions for my fuzzy cohorts.
Insurer: MetLife
By: Gayle M
Great service
I just wanted to take a moment to share my appreciation for your team. You are consistently on top of all claims and handle them in a timely and efficient manner. It’s clear that you take your responsibilities seriously, and it makes a real difference. I also truly value how responsive and helpful you are whenever I have questions. It’s reassuring to know that support is always available when needed. Thank you
Insurer: MetLife
By: Maria
Phenomenal experience whenever I call
Phenomenal experience whenever I call! Thank you!
Insurer: MetLife
By: Amber
This was such an easy experience
This was such an easy experience. The claim was easy to file and received the reimbursement so quickly. Thank you so much for making this challenging situation easier!
Insurer: MetLife
By: Lyndsey
Great customer service when submitting…
Great customer service when submitting a claim. Person who assisted me walked me through onine claim process and submitted it with a quick payment turn around time. I am glad that I have our pet insured with Metlife Pet Insurance.
Insurer: MetLife
By: customer
Fast
I own a dachshund so of course I had to make sure I had coverage for potential back problems in the future. When she ended up needing back surgery I knew it would be covered. I sent in the claim right away. The claim was reviewed and prossed quickly. I received 90% reimbursement much faster than expected as well, which was fantastic because that wasn't a cheap surgery. Thank goodness I have MetLife.
Insurer: MetLife
By: Natalee T