217,074+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,074 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,793 reviews

4.9
Healthy Paws

11,080 reviews

4.9
Fetch

5,410 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,950 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified April 14, 2026

Great agent

Great agent. Thorough and attentive.

Insurer: Nationwide

By: SCline

Verified April 14, 2026

Loyalty

I liked how easy and fast it was I did it fairly quick

Insurer: MetLife

By: Dewey Wheeler

Verified April 14, 2026

Increased deductible mid-policy year!

I’ve been a customer of Healthy Paws Pet Insurance for over 11 years, and I’m extremely disappointed with how recent changes to my policy were handled. My main issue is that my dog’s deductible was effectively changed mid-policy year. My dog’s deductible period runs May–May, and I had already fully met the $250 deductible for the current policy year. Before the March 11 policy anniversary, I had a lengthy call with a supervisor specifically to understand how upcoming changes that Healthy Paws forced on me would be applied. I was told that this dog’s deductible would reset in May. However, after the March 11 change, I was required to pay an additional $250 before reimbursement resumed- effectively turning a $250 deductible I had already satisfied into a $500 deductible months before the stated reset date. While Healthy Paws did notify me in advance that my reimbursement would be reduced from 90% to 70% and that my deductible would increase from $250 to $500 (which I was also very unhappy about), what was not clearly disclosed was that this change would be applied in a way that overrides an already-met deductible mid-cycle. I have reviewed the entire 11 years of policy documents and have not found anything that clearly states they can change a deductible mid-policy year and require additional payment after it has already been satisfied. To make matters more frustrating, the policy anniversary date (March 11) is tied to when I enrolled my first dog, yet my second dog’s deductible period remains on a different schedule (May–May). This mismatch creates a confusing situation where policy changes are applied at one time, but deductibles are tracked on another- making it very difficult for customers to understand what they actually owe and when. I have since reached out to Healthy Paws for clarification on this issue and was told that one of their “Licensed Insurance Producers” would contact me, but they did not. After more than a decade as a customer, I do not feel this situation was handled transparently or fairly, and I’m sharing this so other pet owners are warned how these changes may be applied in practice.

Insurer: Healthy Paws

By: Jenny Case

Verified April 14, 2026

So impressed

These past few weeks with Dexter being injured have been so difficult and of course vet bills do not make it any better. So grateful for Spot and making claim submission so easy and fast

Insurer: Spot

By: Madison

Verified April 14, 2026

Pumpkin was prompt with payment for my…

Pumpkin was prompt with payment for my dogs wellness checkup!

Insurer: Pumpkin

By: KK

Verified April 14, 2026

Amazing service thank you

Amazing service thank you! Easy claim process, fast refunds

Insurer: Pumpkin

By: Julie

Verified April 14, 2026

Fast responses and easy to fill out…

Fast responses and easy to fill out forms Employees are polite caring and efficient.

Insurer: MetLife

By: Robert Bradley

Verified April 14, 2026

Very simple process!

Very simple process!

Insurer: Nationwide

By: Chris

Verified April 14, 2026

Easy

Very easy and quick

Insurer: MetLife

By: Brandon James

April 14, 2026

Excellent customer service

I had a great experience working with Aileen A. at Fetch Pet Insurance. She provided exceptional customer service from start to finish—she was patient, knowledgeable, and took the time to thoroughly answer all of my questions without making me feel rushed. What really stood out was her ability to clearly explain coverage options, including the wellness program, which is a fantastic add-on for anyone looking for more comprehensive, preventive care for their pets. It gave me peace of mind knowing exactly what I was signing up for. Aileen made the entire process smooth and stress-free, and her professionalism truly reflects well on Fetch Pet Insurance as a whole. I would absolutely recommend both Eileen and Fetch to anyone looking for reliable pet insurance—especially if you’re interested in a more robust wellness plan for your furry family members.

Insurer: Fetch

By: Renee

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