222,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I unintentionally signed up for this
I unintentionally signed up for this. I would like to cancel immediately.
Insurer: Prudent Pet
By: steveoatesgmail.com
Trupanion has been quick to respond the…
Trupanion has been quick to respond the both times my Maggie had to have surgery. Communication between the hospital and Trupanion was taken care without me worrying about payment. Customer service is prompt and courteous. We are grateful for the Trupanion team.
Insurer: Trupanion
By: Christine Meza Meza
I thought I was already signed up but…
I thought I was already signed up but the nice lady told me I was not and helped me sign up
Insurer: Nationwide
By: celeste hickey
Claim was easy and processed quickly
Claim was easy and processed quickly. A truly no-hassle experience.
Insurer: Spot
By: Cindy Wolf
Seamless claim submission The process of submitting a claim is…
The process of submitting a claim is seamless. The staff is always courteous and fully supportive. The claim is always evaluated and reimbursed as stated in the policy, no hidden surprises. We are very pleased with MetLife ‘s pet insurance program. We unconditionally recommend it to our friends whenever the topic comes up.
Insurer: MetLife
By: Paul B.customer
Greedy greedy company
Pet's Best raises their premiums to astronomical amounts. I have been a customer for 8 years with four pets and have submitted one claim. They have raised premiums by hundreds of dollars year after year that it is essentially impossible to justify paying. I am sure they are not the only company to do this, but I cannot recommend it anymore. Way to ditch customers and force their hand at canceling a plan out of pure greed. We need greater regulatory practices on these greedy insurance companies!
Insurer: Pets Best
By: SW
I am finally getting insurance on my…
I am finally getting insurance on my cats for the first time and Trupanion is an excellent company to have it with. They are available 24 hours a day 7 days a week 365 days a year. There's no middleman if you're veterinarian accepts their insurance. They paid directly to the veterinarian. I have three cats one age 8 years old, one age 14 months, and the baby age 5 months old. I'm only paying $167 per month for full coverage on all three of my cats. I have $1,000 deductible per cat but that is a lifetime deductible which means that one said deductible is met during the lifetime of the cat, you never have to pay for any more deductibles. My cats usually live to be 15 to 20 years old so that's why I knew it was important to get insurance while they were young. Trupanion is an awesome company and I've had nothing but good experiences with their customer service team. I highly recommend them for pet insurance. MarLa M. Las Vegas, Nevada.
Insurer: Trupanion
By: MARLA MCCLURE
Terrible
Terrible. They lie to you about what’s covered and pick and choose when they want to reimburse you for things. I have a plan that includes routine wellness but a routine teeth cleaning apparently isn’t covered even though I’ve gotten partially reimbursed for teeth cleanings in the past. I understand if an extraction isn’t covered but how is NOTHING from the whole teeth cleaning covered at all? Their answer for anything not covered is that it’s a preexisting condition. So my vet recommends a yearly teeth cleaning when my dog has mild tartar buildup, so I get his teeth cleaned but no it’s not covered because he has periodontal disease? Well why was I reimbursed for a dental in the past? Just not consistent and feels like a scam. The only reason I have this insurance is that I was led to believe it covers instances like this. Apparently it doesn’t. Honestly it’s cheaper to just pay out of pocket and not have insurance at all at this point.
Insurer: MetLife
By: Jadyn
Very helpful
Very helpful. Love the service!
Insurer: MetLife
By: Debra Larsen