222,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Policy changed when I was about to pay
Policy changed when I was about to pay
Insurer: Sonnet
By: Malcolm Owusu
Presently still awaiting a 6/1/26 claim -today is 6/24/26
Presently still awaiting a 6/1/26 claim (today is 6/24/26). Extremely dissatisfied with this insurance company because last year claim -we had to prove our dogs' illness that occurred despite all the medical records that were sent in. They hav no problem taking the money from your account monthly- but they really do not want to pay on an ER bill as shown by the length of time and we still have not had a response from Embrace. I have used USAA insurance for my car and our houses since the 1970's and had no issues. I also felt as others do that claims were sometimes denied or delayed due to requests for extensive medical history or technical issues with the submission process(especially since I personally sent all of my dogs' history myself from the vets' office).However my rating reflects my explanation and my disappointment in Embrace.
Insurer: Embrace
By: Nicki Bradford
The person who helped me was patient…
The person who helped me was patient and thorough. He stayed on the phone with me while I made online submissions to assist with that.
Insurer: Pumpkin
By: Patricia
Easy to submit and fast repayment
Easy to submit and fast repayment
Insurer: Spot
By: Michael Burnham
Well they respond quickly most of time.
Well they respond quickly most of time. Have has a couple hick ups, but told every one does. But mostly satisfied with service
Insurer: Spot
By: Linda Nelson
Chad did a great job outlining coverage…
Chad did a great job outlining coverage and ensuring understanding of total cost between both pets we have.
Insurer: Nationwide
By: Jacob
Able to obtain a more comprehensive…
Able to obtain a more comprehensive policy for my yorkshire terrier vs other companies. Cost is basically equal or better when compared to other companies. More benefits!
Insurer: Prudent Pet
By: Irene Lockett
Best pet insurance
This is my first time having pet insurance and so happy that I have spot. They make it so easy and its affordable!
Insurer: Spot
By: Kimberly Lee
Buy insurance
I was able to buy the insurance
Insurer: Prudent Pet
By: tom.chappelearhpe.com
Pleasantly surprised!
I was pleasantly surprised at how easy and quick it was to submit and receive direct-deposit reimbursement. I assumed it would be difficult, I’d have to rummage thru records and upload, but no - not necessary! My only regret - I didn’t add the rehab rider to my policy!
Insurer: Pets Best
By: Janet Freeman