220,710+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,710 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims processed in a timely manner…
Claims processed in a timely manner with zero issues.
Insurer: Embrace
By: Brian Trudnak
Thank you Trupanion!
Thank you Trupanion!! I was away on vacation for Christmas when one of my pups took ill. Luckily she is now well and upon my return I filed her claim and literally within 3 days I had a check in my acct. I have used another insurance for another pet and it took months. I will recommend Trupanion always!!
Insurer: Trupanion
By: Jane Wood
They have good customer service so far
They have good customer service so far
Insurer: Sonnet
By: Yomna Elsheshtawy
Sonnet is really great
Sonnet is really great! Very helpful customer service!
Insurer: Sonnet
By: Kim Darwin Saligumba
Quick turnaround and good benefits
Quick turnaround and good benefits
Insurer: Pets Best
By: Benjamin
The whole issue is over $64.
The whole issue is over $64. I got a huge renewal increase with zero changes to the car or drivers. I asked to cancel early to move to another company and was told I would get a refund of $64. Seemed reasonable with a month left. Day after cancellation they tell me I won't be getting the $64 and BTW, I also owe another $24. I was told their agent made a mistake and they won't stand behind it. I have a copy of the chat with the $64. Yes, we are arm wresting for $64. Just imagine what would happen if you "made a mistake" telling them something about coverage. They would cancel you in a heartbeat. Was with them for about 4-5 years but after this experience there is no way to recommend them when they won't stand behind a lousy $64 error made by their agent. Too bad, since we have 4 cars to insure. EDIT: Thanks for the reply but I have wasted way too much time doing the chat with agents who have no authority to honour a $64 mistake by a Sonnet agent. You want the flexibility to say "we made a mistake" but would never accept that excuse from a client.
Insurer: Sonnet
By: Willy
Used to be a reputable company
Used to be a reputable company. Never had a problem before November 2023. I've been waiting 8 weeks for a claim to be determined. Phone calls go unanswered with long wait times. Emails are responded to with generic automated messages. No one is available to process claims. I will be canceling and looking elsewhere.
Insurer: Trupanion
By: Cheri
Great Service!
Great Service! Fast response and resolution! They processed my claim in a timely manner after I submitted the vet statement.
Insurer: Spot
By: Efrain Ramirez
New puppy owner
I was not aware of the service before my breeder told me about it. I wasn’t planning on the insurance but after seeing the benefits it provides I think it is a good idea. I want to be able to afford treatment for my pet should he need it.
Insurer: Trupanion
By: Greg West
Easy and fast
Easy to submit claims and quick reimbursement.
Insurer: Spot
By: Rhonda Ratliff