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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Spot insurance has been excellent so…
Spot insurance has been excellent so far. Several claims I submitted was easy to submit and handled quickly. The insurance price is reasonable .
Insurer: Spot
By: Gerald Hopkins
Claims were processed efficiently
Claims were processed efficiently. I was pleased with the service and so glad I had decided to insure my pets with Spot!
Insurer: Spot
By: Shannon
best insurance for my 2 doggies, excelent customer service
I was researching pet insurance for my 2 furry babies and, among other companies, I called Fetch. I got to speak with Amanda Mello - and feel so lucky to have done so! Amanda is very knowledgeable, patient and helpful, she walked me through the different insurance options, patiently answered my numerous questions ( and the "what-if-scenarios"), understood my needs, recommended and gave me quotes for the different options. Truly excellent customer service, thank you Amanda. I've thoroughly evaluated a number of insurance companies, and for my needs, Fetch is definitely the best option. And given the excellent customer service I've experienced so far, I feel I'm in good hands.
Insurer: Fetch Canada
By: Liliana
Helpful, supportive and quick
My dog became very sick overnight. We took her to the local vet twice as she was regressing, not improving. Then we took her to the animal hospital where she spent 2 nights. Needless to say the cost kept rising as we continued to seek out a reason, diagnosis and cure for her sickness. Each time I emailed an invoice to SPOT, I quickly received a thank you, letting me know they are on my case.
Insurer: Spot
By: ann
ABSOLUTELY WORST INSURANCE COMPANY IVE…
ABSOLUTELY WORST INSURANCE COMPANY IVE EVER DEALT WITH!!! Full of hidden fees and policy’s that will work for them so they don’t approve your claim. I’ve talked to atleast 15 people who also have tried to use them, and none have got an approved. I BEG OF YOU, DO NOT USE THE FRAUD COMPANY
Insurer: Fetch Canada
By: Shaun Cameron
Claim process was easy and fast turnaround
We placed a claim and within a short time, it was processed and paid out. I called the representative to clear up some confusion and she was very helpful and understanding. Overall, it was a very pleasant experience.
Insurer: Spot
By: Gabriel Montes
Spot makes it easy
We have never had pet insurance before, but Spot makes it SO easy. Claims are processed within a few days and the money is in your account not long after. I would recommend Spot to anyone looking for pet insurance.
Insurer: Spot
By: Kailey S
The company that cares about you.
Turned in my claim which was easy and received a direct deposit in 4 days. Customer service is actually what sold me the agent was kind and asked me a lot of questions about my dog and she spoke about her dog. The other companies just wanted to make a sale they could care less.
Insurer: Spot
By: Jason
The best!!!!
It is an excellent option that I recommend 100%
Insurer: Spot
By: Ana Cecilia H