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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent coverage, responsive and caring customer service
We have been Healthy Paws customers since we got our dog back in 2020. We knew we wanted pet insurance all along because it takes the financial question out of big medical decisions when your pup needs medical care, and reduces financial risk to our family so we know we can take care of our pup no matter what life throws at us. We shopped around looking at a bunch of different insurance companies, and eventually settled on Healthy Paws because the coverage is great and the cost is competitive. After being customers for four years and using our insurance to file claims for a few health issues our pet has been affected by, we could not be happier Healthy Paws customers. Submitting a claim is SO EASY, just submit the itemized invoice with no written explanation required, and they process the claim quickly. We take our checks in the mail, but direct deposit is an option as well if you want reimbursement more quickly. Customer service has been responsive and kind whenever we've needed it. We had one claim that was borderline regarding whether we were covered or not, and while it was initially rejected even the appeal process was convenient and Healthy Paws customer support has been excellent throughout. We would highly recommend Healthy Paws to anyone.
Insurer: Healthy Paws
By: William DeMore
Couldn't get 2 simple claims resolved…
Couldn't get 2 simple claims resolved for 7 months of a wait then finally canceled. I guess a dog bite from another dog really needs to be proven as not a preexisting condition. I gave in all medical history as required, and my puppy was under a year with perfect health. I see the reply from Embrace and I have already tried multiple times to resolve this.
Insurer: Embrace
By: Maria M
You won’t be sorry using Figo pet insurance.
Figo pet insurance is great. I submitted a claim on Wednesday April 24th and a few days later the claim was closed and the reimbursement was in my account. I would recommend Figo pet insurance to anyone looking for pet insurance. You will not be disappointed.
Insurer: Figo
By: Toni
when i summited the claim it was done…
when i summited the claim it was done and back to me in three days job well done.
Insurer: Spot
By: Lloyd Smith
TERRIBLE INSURANCE COMPANY
Terrible insurance company!! Expensive and doesn’t cover accidents as specified. They denied my claim because of pre existing condition when my pet doesn’t have any pre existing condition. DONT recommend, definitely a SCAM
Insurer: Spot
By: ANON
Professional and caring
Professional and caring . Easy to submit claims very user friendly took the stress out of an already stressful time with my pup having to undergo surgery.
Insurer: Embrace
By: Chris Rominger
Turn around so quick it made my head spin
I was able to quickly submit my insurance claim to Figo and was pleased with how fast I was reimbursed. Thank you.
Insurer: Figo
By: Ken R
Claims Processing
It was easy to submit our claim. It was processed without any issues and very fast and we were updated of the claims status every step of the way.
Insurer: Embrace
By: Rob Crabtrey
I was searching for a new pet insurance…
I was searching for a new pet insurance for my furry babies when I came across a list with the top ten pet insurances. Embrace Pet Insurance was the number one on the list and decided to call. I spoke with Eli and he was pleasant, friendly and knowledgeable. It was a pleasure speaking with him, so I decided to give them a try.
Insurer: Embrace
By: Nicie
I expected a decent amount of coverage…
I expected a decent amount of coverage from you, considering that I am paying nearly $100 per month and haven’t really filed many claims. I know my dog is older, but I didn’t adopt her until she was seven. I have only had six years of coverage. My vet bill totaled nearly $4,000, but the insurance is paying less than $200.
Insurer: Embrace
By: Sandra