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Not sure yet haven't used it.
Not sure yet haven't used it.
Insurer: MetLife
By: April Broa
Ease of care in a dire time of illness…
Ease of care in a dire time of illness for our Great Dane
Insurer: Trupanion
By: JENINE MEZZLES
FAST and easy claims processing
Spot has an easy app to submit claims, has reasonable premiums, and they process the claims really fast!!!!
Insurer: Spot
By: Arlene M
YOU GUYS ARE EFFICIENT!!
YOU GUYS ARE EFFICIENT!!
Insurer: Trupanion
By: Todd Jentges
Aileen is the best!
Aileen was incredibly helpful with setting up my new policy for my cats and future dog. She explained everything in detail and was super kind! I would recommend Fetch to anyone.
Insurer: Fetch Canada
By: Kourt
Very easy to navigate!
Very easy to navigate!
Insurer: MetLife
By: Maya Raypureddy
Best vet
Trupanion really came through for my baby Riley
Insurer: Trupanion
By: Barbara
MetLife claimed symptoms from years before = pre-existing conditions
My dog needed back surgery. I called to ask if this would be covered. They told me to go through with the surgery and submit all the paperwork. MetLife made an incredible leap to make my dogs surgery a pre-existing condition so they didn't have to pay it out. This disease was merely listed as something in the differential diagnosis by the Dr, among other things, including sprains or "other". They used the presence of this in the notes to claim it as pre-existing. My existing vet wrote a letter that explicitly said he wasn't diagnosed with this before. MetLife would not share with me how they came to this conclusion or connect me with the people who denied it. They told me to ask for a 2nd review; it would cost me about $85 to have it done by another vet. They denied the claim again but did not share any credentials with me of the vet they use, then billed me $280. They added a full page of description of the disease and the symptoms but provided no proof of a prior diagnosis. Basically, they claimed my dogs symptoms, even though the was never diagnosed, were a pre-existing condition.
Insurer: MetLife
By: customer
The fact that they only covered a small…
The fact that they only covered a small portion of this claim is disappointing.
Insurer: Trupanion
By: Brenda