216,303+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,303 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick turnaround on claims
Quick turnaround on claims. It did take me awhile to learn how to do the online claims though. People were friendly and helpful.
Insurer: Spot
By: Ronda McLean
Elmo my dog has cancer typically no…
Elmo my dog has cancer typically no treatment for this type of cancer however elmo was treated up. Most care concern thru his insurance however elmo I have him on supplement he seems to have no.pain I so happy h
Insurer: Embrace
By: Nelida Rios
First Time to Make A Claim
This was my first time to make a claim, and I was very pleased that all worked as expected. Submitting the claim was easy and response time was fast. Once I reached my deductible I immediately received a check for the amount over that. I am so glad I purchased Embrace!
Insurer: Embrace
By: Barbara Powell
Figo is excellent pet insurance
Getting Figo pet insurance was the best decision I made to cover my Corgi pup. It’s no hassle and reimbursements are processed very quickly.
Insurer: Figo
By: Thomas Fellows
Great Pet Care for My Fur Baby
I always want the best for my Fur Baby Snow so I take Him to Bond Vet of Garden City L.I. where they take care of Him like their own Pet. And thanks to Lemonade Insurance coverage he gets all the necessary vqccines and preventive care needed ...
Embrace representatives care about your pet
Embrace representatives care about your pet as they listen and understand. Claims are easy to submit online and Embrace keeps you informed with an expeditious review and reimbursement. Having this multi-pet policy is reassuring for the health of my pet family.
Insurer: Embrace
By: Steven
Was a Huge Disappointment
I initially got this policy for a new very expensive pup that I got not too long ago. I was offered a bare bones policy by the sellers but, bought a full policy. I took the pup to the vet on Friday and the claim was not touched until a week later. Nonetheless, I purchased two additional policies for my other two dogs and, was planning to buy a 4th for the new puppy coming next month. However, there were gremlins in the system that didn’t allow me to merge the policies. For over a week I was unable to access the original account until today so I could link the other two policies. I tried linking them but, was unable to because the system didn’t recognized my email address. I have been working with them for over a week to resolve these issues with the website and to link the policies. I called again today to find out what email they had but the policy information and email at their end was correct. The agent told me that she was able to link the policies but, when I tried to access my account the system couldn’t recognize even the original account asking me to provide again my policy number but to no avail. I was already fed up with the whole situation and with the fact that MetLife as big as they are their IT people couldn’t figure out the problem, didn’t get a call back with the status of the trouble ticket, it was a monumental mess. Regretfully, I just told the agent to cancel my policies. She sent the cancellation emails and MetLife lost over $3000 in coverage for my 3 dogs. This was frustrating and disappointing to say the least, I would not recommend this company to anyone. Their process is complicated and they take forever to adjudicate a simple claim.
Insurer: MetLife
By: Guillermo
Seems good but some issues with…
Seems good but some issues with presenting documentation which still hasn’t been clarified Clarify what documentation is needed in case of a claim- they said mine from my vet were not adequate
Insurer: Figo
By: Jill
Avoid Spot insurance for any type of injury based coverage
Last year after my pup experienced an injury, I decided to get some pet insurance to help cushion the financial burden if a worse accident happened. Had minor claims 2 or 3 times, but then she injured her rear right leg, damaging her ACL, which required surgery if she were to be able to function normally and be able to play. She's only 3, and I can't imagine not letting her have the ability to run and play as she likes, but the surgery was over $5K. Planned to pay regardless, but thought the insurance could help cushion the cost, the whole point as to why I purchased it. We had previously sent over records from our primary vet, who had taken an x-ray the year prior, and said she MAY have hip dysplasia, so because of that SPOT denied the claim entirely. We went to a specialist for the surgery and got more X-rays, and the specialty vet confirmed she did NOT have hip dysplasia, we submitted the documents, and the claim was denied again. The customer service rep provided me with the appeals email, which over the last 3 months, I have emailed several times, and have not received a single response. I confirmed I had the email correct, and still nothing. They don't appear to have any intent of responding or even providing a show of considering an appeal. It seems that this agency is another predatory company in an unregulated industry. Avoid at all costs. Better off paying on your own and saving the monthly fee.
Insurer: Spot
By: Tanner
Hands down the best pet insurance
Hands down the best pet insurance. Trust me and try it.
Insurer: ManyPets
By: Kristopher Nyquist