220,710+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,710 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer Service was Great.
Customer Service was Great.
Insurer: Prudent Pet
By: VIC
Best pet insurance ever customer…
When you call for an issue customer service is very friendly. This was the best decision I made when I took my Coco to the vet. It was very easy to file my claim receive my refund back in no time definitely a good insurance for pet owners I would recommend anyone to get it
Insurer: Spot
By: Teresa Parham
5 Star Experience
When a routine visit turned into a big problem, Spot never missed a beat. Filing the claim was easy. Very thankful for Spot, 5 stars all the way!
Insurer: Spot
By: John C
I was having trouble signing in,was…
I was having trouble signing in,was able to talk to someone, help me out a lot,person to person is important in times of stress.
Insurer: ASPCA
By: James Wright
Nice that after a claim free year
Nice that after a claim free year, my deductible is lowered.
Insurer: Figo
By: customer
Never reimbursed. Canceled and started a savings account
Submitted a claim. My receipt from the vet showed the procedure information and was marked paid in full, $384, at time of service and stated $0 balance. Uploading etc went fine, the website wasn’t bad. But the insurance ended up useless. I feel like they weren’t even trying to read the document submitted and just rushing through denials. I submitted the receipt and paperwork following all instructions on 11/14/23. I only tried to get reimbursed $70 of the $384 because of the deductible and some things weren’t likely going to be covered. Later I got a message that they denied reimbursing the $70 because the receipt wasn’t showing I paid it in full even though it clearly did. My vet was baffled why they weren’t accepting it. By the time I got the notice, could get back to the vet and get the receipt re-done on my time off from work, before I could resubmit it, they closed the claim on 12/06 and told me to restart the process if I wanted to try again. Now I’ve paid nearly $500 in premiums plus nearly $400 in vet bills, and never received any reimbursement, wasted my time, and wasted my vets time. Instead, someone recommended that I start a little savings account for future needs. Sent that premium to my own savings account each month and not deal with wasted time, paperwork, and unreasonable denials.
Insurer: Pets Best
By: Melissa Wollenweber
Good customer service, Paid my whole bill.
I called in because I had a few questions before I signed up. The people on the phone were very helpful. I sent in my first vet bill. Spot covered the whole bill of $109! Awesome, it is working great thank you!
Insurer: Spot
By: Joshua L
Quick and easy claims processing
Quick and easy to process claims and get reimbursed for unexpected accidents and regular vet visits.
Insurer: Spot
By: Leah E
Easy site to use
Easy site to use, no hassle sign up, great prices
Insurer: Prudent Pet
By: John