220,710+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,710 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Changed to Pets Best, so glad I did!
Moved to Pets Best for my two Labs last year due to rapidly escalating prices for my former pet insurance with a 15 K cap on pay out. My dog got diagnosed with bilaterally ACL tears at the end of the first year. My first claim for the workup took longer than normal because they needed all the records. But the claim for the surgery took only 2 weeks and reimbursement was quick. I was somewhat surprised they paid since the dog had in unrelated issue with their leg years ago and many companies would have declared that a preexisting condition and denied the claim. Their portal & app are easy to use and you can still call if needed.
Insurer: Pets Best
By: Jeanne Dolan
Best insurance for my fur paper
They take care of you immediately and easy to process a claim
Insurer: Embrace
By: Madelon Oko
Easy claim submissions and fast…
Easy claim submissions and fast reimbursements. Easily navigating the website.
Insurer: Spot
By: S C
What does this company want from me
What does this company want from me? After submitting everything I have to prove that my dog was negative for heart worms, They are still denying my claims. My dog was a rescue and the humane society gave her a clean bill of health, however less than 6 months later she tested positive for heart worms. We were giving her Simparico trio yet she tested positive. Don’t buy into their claims that they are a great company. I will never recommend them to anyone
Insurer: Fetch
By: Bill Brewer
23% increase after 1 year
23% increase after 1 year, without any history of taking the pet to the vet doesn’t sound reasonable! Inflation causing vet fee increase and pet age being cited as a reason! The increase beats the inflation impact on insurance in any other space, especially humans! Got blurbed when contested and the same blurb is used in one of the responses below when another customer called the same issue! I’m sure I’m going to get the same blurb below this feedback 😊 I wish I had read the comments before taking embrace!
Insurer: Embrace
By: Harsimran Singh Grewal
Easy to work with
With reasonable premium, the coverage is put forward clearly, and claims are processed promptly.
Insurer: Spot
By: Hanyu Wang
Great to have them on our side.
It is very comforting to have this insurance when you need it. Now they offer routine care which is a game changer.
Insurer: Fetch
By: Kasie Fogleman
The worst pet insurance
The worst pet insurance! They denied coverage of an issue that was diagnosed 6 months after starting the policy. Even after my vet wrote a note stating that their reason for denying the claim was not pre-existing, they said they would appeal within 15 days and then never updated or paid the claims. I wish I had used literally any other pet insurance because now these issues are pre-existing.
Insurer: Embrace
By: Lauren O'Kelley
USAA made the right choice partnering…
USAA made the right choice partnering up with Embrace. I have Frenchies and they are my world and there’s no way I’d choose another pet insurance company. Embrace’s enrollment, claims, and reimbursement processes are best in class and their premiums are the best in the sector. My average reimbursement is processed and in my account with 2-3 business days. Not even auto or healthcare does this this fast! I trust Embrace with my ESAs and always will! Plus their customer service and claims team support are the nicest and most efficient professionals I know. I’ll be with Embrace for life.
Insurer: Embrace
By: Consumer
My cat had to get a fractured tibia…
My cat had to get a fractured tibia surgery. They processed the claim soon and thankfully covered the majority of the vet bill. Happy to say my cat recovered well and he’s doing great. Customer service answered all my questions and explained how to proceed with the claim. Very happy with the insurance!
Insurer: Fetch
By: Janis