216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Second year with Embrace Pet Insurance
Second year with Embrace Pet Insurance. I submit my claims online; notification of receipt and processing is quickly addressed. I have no issues or complaints at this time. I am highly satisfied with Embrace Pet Insurance and would recommend them to anyone with pets.
Insurer: Embrace
By: Eileen E Johnson
Parody on insurance
Want to pay monthly premiums and not get covered when your pet needs healthcare? Like upholding your end of the deal and later realizing the company won’t fulfill theirs? Then this insurance is for you! My kitten developed eye redness after we purchased the insurance plan, and I went to the vet. The vet mentioned in the note that the cat had occasional sneezing (not the actual reason we went there, just as a side note). When it came to reimbursement, the claim was denied because the occasional sneezing was deemed as a “respiratory infection”, which, intern, was deemed a “chronic condition.” The cat had a history of upper respiratory infection prior to adoption, and hence they claimed it’s a pre-existing condition. I don’t know if the people reviewing the claims are smart fraudsters or just stupid, but as a physician, I can attest that it is not how URIs work. You are “allowed” to have them multiple times a year, it is not a “pre-existing” condition like cancer or diabetes; each episode, if spaced out in time, is a brand new instance. Furthermore, this has nothing to do with eye redness (conjunctivitis) for which the cat was treated for with ophthalmic antibiotic and had a corneal exam. Over a dozen hours were spent communicating with the insurance reps and countless neurons destroyed by the stupidity of their reasoning... Needless to say, I’m no longer their customer (they had the nerve sending me an invite to resume my membership; like yeah, why wouldn’t I!), and now I’m putting away the amount I would’ve paid for monthly premiums into a savings account, self-funding my pet emergency account, knowing that if I have an emergency, there will actually be money to cover my expenses.
Insurer: Pets Best
By: Stan Ryndin
Real pet insurance
I can’t say enough about MetLife Pet insurance. Our pets are like our children and MetLife Pet treats them like they are as well. MetLife Pet insurance is real insurance that helps with the enormous costs of veterinary treatment. The MetLife Pet agents graciously help every step of the way and claim filing is very streamlined. I have shared my experiences with all my skeptical pet parent friends, and they are indeed encouraged and surprised. MetLife Pet insurance is the real deal. I highly recommend regardless of your pets age.
So convenient!
The claims process could not be any more smooth.
Insurer: Figo
By: Courtney
Excellent customer service
Excellent customer service , they really answer the phone. Claims are reviewed fast and payments are sent without delay.
Insurer: Spot
By: Rafael Ramos
Pets Best Insurance has literally saved…
Pets Best Insurance has literally saved my dogs life! Without insurance, we would not have been able to afford all of the medical bills she has accumulated. She is in the middle of chemotherapy for T-Cell Lymphoma and there is no way we would have been able to give her these treatments if we didn’t have insurance. Thank you Pets Best for allowing us to have more time with our loved one!
Insurer: Pets Best
By: Dan Loucks
Very pleased with SPOT
Very pleased with SPOT. Those that represent SPOT are the individuals that pick up the phone, and I want to stress that they pick up the phone promptly. Customer service is excellent. I have had a sick dog. I'm no spring chicken now; have had many dogs in my lifetime and always got pet insurance just in case. This is the first time I've ever had to use it. I even hesitated for some reason - but I called and the representative calmed my anxiety and helped me thru the process. I am very much at ease knowing I can get a little help in reimbursement for my girl's medical expenses. Thank. you SPOT.
Insurer: Spot
By: Patti Chaplin-Starr
Waste of time
I spent an hour entering all the required personal information and details on my 2 cars and my house only to get the response that "there are no products available to you". What the heck kind of company is this?!
Insurer: Sonnet
By: Doug Campbell
The BEST a pet insurance in the world
The BEST a pet insurance in the world. I mean it. I wish my health insurance was as good and well run as Healthy paws and I have Blueshield PPO. We submit a claim by uploading our documents, a decision is made in few days and we get our check in the mail in less than 10 days. I highly recommend Healthy Paws. This is the first time I signed up for pet insurance and I am shocked at how professional and great Healthy paws is. With a small premium monthly, you can insure fantastic coverage for your pet and you can visit any vet you wish. It is not like human insurance. There is no network to choose. You choose what is best for your pet. It is unfortunate how many pets end up in shelter as their human can not afford care. Please sign up with Healthy paws. Our labradoodle has had 2 knee surgery (TPLO) and we are grateful to healthy paws. The coverage and support was amazing and we went to the Ortho of our choice.
Insurer: Healthy Paws
By: Nazzi S
Love Spot pet insurance I put my claim…
Love Spot pet insurance I put my claim in and everything went very smooth and at a very reasonable time period
Insurer: Spot
By: Stephen Riccardi