207,035+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pumpkin team replies in a timely fashion
The Pumpkin team is consistently available to address your inquiries in a timely fashion. They have been processing my claim requests very promptly and providing clear feedback. I highly recommend them
Insurer: Pumpkin
By: Anna
Double check your coverage amounts when signing up.
With our last dog the coverage and service was amazing. With our new dog, I started with a higher deductible by mistake. I called to make changes and you can NEVER make a change unless it’s to up your coverage. So basically nothing is covered for this dog which is a bummer. When I was talking to the rep she mentioned I could switch insurance companies but everything she’s been treated for so far would be considered “pre-existing” and not covered somewhere else.
Insurer: Pets Best
By: Jen Brennan
You made it very easy to file and…
You made it very easy to file and receive reimbursement
Insurer: Pumpkin
By: grace
I couldn’t imagine being a pet owner…
I couldn’t imagine being a pet owner without metlife pet insurance! It makes the cost an after thought and allows me to keep my dog happy and healthy and not worry about the price of treatment. Payment is reimbursed to me within days. It’s so easy to take a picture of the invoice and upload it. All pros no cons!
Insurer: MetLife
By: Stephanie
Excellent and simple process!
Excellent and simple process. The website is easy to use and the process to review, compare and purchase was achieved in minutes. Very easy to understand and complete.
Insurer: MetLife
By: Deborah Hayes
agent was helpful and answered all…
agent was helpful and answered all questions. We didn't have our puppy yet when I firts called to set up his insurance - she called us back on the next Monday to verify we received him in transport on Saturday. Above and beyond customer service!
Insurer: Nationwide
By: customer
Claim process was easy and quick.
Claim process was easy and quick.
Insurer: MetLife
By: Lora
Hooray for MetLife
Our dachshund has many, many health issues. If not for MetLife, we could not possibly give her the care she needs. I had never had pet health insurance before, but she came with it from the rescue, and thankfully, we continued it. It has saved her life (and ours) many times. I highly recommend MetLife.
Insurer: MetLife
By: martha mosley
Good experience
Good experience. Very skilled and patient.
Insurer: MetLife
By: Dmitry S
Refusal of bill
After dealing with increasingly high premiums when the dog got older, they only reimbursed 25% for a cancer diagnosis. I had major medical coverage and was paying $245 a month when our boy passed. I will seek another company if we ever get another doggie.
Insurer: Nationwide
By: Warren Hartwell