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i decided to purchase...
i decided to purchase a (wellness/illness-accident) plan for my (Bengal) cat who (is an only pet-due to limited finances) That started sometime approx 1/23..then i (only) used the wellness portion around 4/23 and this year. Bc i stated (limited finances) reimbursement time-frame is important to me. Last year the (entire visit w/labs, exam & vaccine was 100% reimbursed) And that occured in about three days. i was anticipating the same reimbursement time-frame this year but (when it wasn't) there on day five i called, which was about the third time i spoke to a Representative. i have to say (besides speaking to a Representative when i got the plan) i liked the straightforward answers i received then and this time. i think Embrace's rates are competitive but i think their Representative's Service e.g (attention to my coverage concerns and reimbursement times) are exceptional. When i called this time (bc it wasn't reimbursed on day five) the Representative stated (the 10 -15 day policy-which really had escaped my notice) But the Representative also stated, 'sometimes it's quicker' (bc i reminded them about three days-last year) So that was reassuring and the next day i received a notice (online) that payment would be forth right. And the very next day it was there on day seven. So that was good and i am happy with the rates (only bc they are competitive) But especially happy with their attention to service!
Insurer: Embrace
By: Jerrilyn Forti
Simple claim process
Simple claim process, filling out form and attaching invoice and then the reimbursement is sent to my account within 5 days.
Insurer: Spot
By: Jane C
Seems like you found any reason to make…
Seems like you found any reason to make all my cats history a pre existing condition just so you wouldn’t have to cover anything without asking ME questions or actually calling the vet. Seriously considering canceling. What’s the point? Per your response here’s what I have to say. My cat ate a string and got diarrhea. Took her to the vet. That’s not a pre existing condition. Eat infection. That’s fine I get it. Dental. One vet said she needed a cleaning. Other vet that says she doesn’t need it and gave me prescription for special food. So yea you’re still full of it. Definitely canceling this week.
Insurer: Embrace
By: Eileen
Easy to Navigate
Easy to navigate and provides peace of mind regarding Honeydew's long term emergency medical care.
Insurer: Fetch
By: Sam Cole
Lack of information lead to me having…
Lack of information lead to me having to cancel a policy that had already been paid the initial 2 months fees. Poor information given about the Sonnet Shift app and the basic OS requirements for use - such as minimum OS version acceptable.
Insurer: Sonnet
By: Mike Douel
Customer service
Excellent customer service. Extremely helpful
Insurer: Sonnet
By: Judy
Excellect
Excellect, compassionate customer service staff
Insurer: Embrace
By: Customer
Sonnet provides an efficient and fair…
Sonnet provides an efficient and fair priced insurance coverage that is easy to manage on-line.
Insurer: Sonnet
By: Stuart Groves
Very happy with everything involved…
Very happy with everything involved with this issue
Insurer: Pets Best
By: Donna Scott
It is essential to have A good Pet Insurance like this!
Quick and Easy processing of claims- No Hustle! My only remark is that it is sometimes hard to fill up the specific 'Condition' that your Dog was treated for- since it is almost all in Professional Vet's names/codes.
Insurer: Lemonade
By: Ayelet