224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I had forgotten about my payment…
I had forgotten about my payment withdrawal date and because of a big 1 time payment coming out there was insufficient funds. I immediately called Sonnet and was able to rectify the issue in minutes with the help of a very polite, courteous and knowledgeable agent. I'd highly recommend Sonnet to family and friends as well as anyone that my view this.
Insurer: Sonnet
By: Bill Whalen
Efficient and no delay in processing my…
Efficient and no delay in processing my claim, done in a timely manner
Insurer: Pets Best
By: Artemis Strong
Pet insurance is one of the best…
Pet insurance is one of the best decisions I have ever made. The claims process is so simple and quick. The peace of mind I have knowing my babies will be taken care of without the worry of financial strain is priceless.
Insurer: Pets Best
By: Consumer
Filing a claim was quick and easy,but…
Filing a claim was quick and easy,but receiving the reimbursement took longer than I felt it should have.
Insurer: Spot
By: Dawn Johnston
Great customer representatives
Patience from customer representatives. Friendly and understanding. Willing to work with you and your situation to achieve goals.
Insurer: Sonnet
By: Leonardo
I haven’t used ur plan yet
I haven’t used ur plan yet. But ur customer service was beyond excellent
Insurer: Pumpkin
By: Susan Ryan
The best pet insurance I have come by…
The price is very good for the coverage and quality you get from this company. Signing up wasn’t a hassle and submitting a claim was easy as well. The reimbursement didn’t take long and the App keeps you updated throughout the whole process.
Insurer: Spot
By: Erica Aldridge
Premium increase
My premium was increased this year for no apparent reason. My cat has never been sick and I have not used the insurance. They claim it is due to rising operating costs, an increase in Vet fees, and my cat’s age. My auto rate only goes up if I get a ticket or get in accident. My health insurance premium does not go up if I get sick. If my pet insurance premium is increased every year, by the time my cat needs a Vet I’ll have paid so much for insurance over the years I’ll be lucky to break even, particularly if you take the deductible into account. I had pet insurance years ago and my premium increases were modest and few over the years. When my dog fell ill and had to be euthanized the insurance reimbursement was a great help. It appears all these companies operate on the same business model. I don’t know if the insurance is worth it in the long run.
Insurer: Embrace
By: Rob
Easy to submit a claim
Easy to submit a claim, and reimbursement was in just a couple days once approved
Insurer: ASPCA
By: Cristie Haney
Total fraud
Paid premiums for 2 years for 2 dogs. My first claims were denied even though all information was submitted and my vet attempted to communicate with them multiple times. They left the vet on hold until the line disconnected multiple times instead of working with them, then immediately closed my claim for “lack of response” even with all documentation, history, and multiple email communications. I wish I’d never given them a penny.
Insurer: ManyPets
By: LG