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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent Coverage and Friendly Service
I am very happy with the level of cover and how easy it is to manage everything online. When my dog needed treatment, Embrace helped without any hassle. The staff always respond with kindness and understanding. Truly a company that stands by its promises.
Insurer: Embrace
By: Dawson Gilmore
Aileen was patiently helpful and…
Aileen was patiently helpful and answered all of my questions about pet insurance and adding on the different types of wellness plans. She explained everything in a way that was easy to understand.
Insurer: Fetch
By: Pasquale Baratta
Easy & straightforward
Easy & straightforward. Fast response
Insurer: MetLife
By: customer
Claims covered as expected, reimbursements provided promptly
We have now filed four claims on our pet insurance. I have been so impressed with how easy it is to file a claim, how quickly the claims get processed, and how straightforward the coverage has been. I was definitely worried that the claims adjusters would be looking for ways to avoid paying claims. But things have been covered exactly the way I expected them to be with no sneaky loopholes or unexpected exceptions. our reimbursement payment once we met our deductible landed in our bank account within the same week that we filed our claim. We even had one claim that needed to be reviewed because it appeared possible that our pet was being seen for something that had been an excluded condition. But the claims reviewer took a thoughtful look at the chart notes and realized that our pet had a passing, contagious illness that was not related to any sort of pre-existing condition and they went ahead and covered the visit.
Insurer: Embrace
By: Ms. Mears
A live person with patience
Amanda was very helpful and answered all my questions.
Insurer: Fetch
By: JustAnswer Customer
I submitted my dogs claim form and the…
I submitted my dogs claim form and the claim was paid very quickly.
Insurer: Spot
By: Christina Stevens
Was reimbursed quickly and amount paid…
Was reimbursed quickly and amount paid was fair.
Insurer: Spot
By: Yvonne H
Very easy to upload documentation from…
Very easy to upload documentation from the vet and the claim is paid quickly
Insurer: MetLife
By: customer
Do not recommend… Reduced our coverage…
Do not recommend… Reduced our coverage from 90% to 60% without notice, absolute scam do not recommend for dogs that actually need a lot of medical support.
Insurer: Fetch Canada
By: Kesh