Their customer service is good but the $5 increase for insurance in one year is a lot.
Their customer service is good but the $5 increase for insurance in one year is a lot.
- INSURER:
Trupanion Canada
- POSTED: 01/06/2023
- BY: Malaika
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Trupanion has always been very helpful when it comes to the healthcare of our pet.
Trupanion has always been very helpful when it comes to the healthcare of our pet.
- INSURER:
Trupanion
- POSTED: 01/06/2023
- BY: Robert
- BREED: Mixed breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Great customer service and great company
Great customer service and great company
- INSURER:
Trupanion
- POSTED: 01/06/2023
- BY: Nelson
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Trupanion has always been excellent to deal with.
Trupanion has always been excellent to deal with. We have been with Trupanion for over 5 years now. Trupanion is the pet insurance company that people who work at vet clinics use.
- INSURER:
Trupanion Canada
- POSTED: 01/06/2023
- BY: Irene
- BREED: Jack Russell Terrier
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Monkeyboo
I was referred and heard good experiences about trupanion
- INSURER:
Trupanion
- POSTED: 01/06/2023
- BY: Mary
- BREED: French Bulldog
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
It's good coverage some of the time.
I would recommend, but I'm still not exactly sure how it works. There seems to be many details I'm not away of. I'm kind of old school, so I wish I had an actual booklet I could thumb through and read about coverage.
- INSURER:
Trupanion
- POSTED: 01/06/2023
- BY: Shannah
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
I'm new to really using Trupanion and I've just submitted my first claims.
I'm new to really using Trupanion and I've just submitted my first claims. But the couple of times I've called so far, the reps have been especially nice and helpful. That's very important to me.
- INSURER:
Trupanion
- POSTED: 01/06/2023
- BY: Peter
- BREED: German Shepherd
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Vet insurance claims
Its so nice to have the clain done right when you ready to pay the vet. You know what is covered and the reasoning
- INSURER:
Trupanion
- POSTED: 01/06/2023
- BY: Mary
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Preexisting condition nonsense
My only two claims were inappropriately denied citing preexisting condition. My Vet disagreed with this finding and I had to file an appeal through my vets office. Very disappointed that Trupanion chose to dismiss my original claims instead of doing the right thing and applying towards my deductible. A brand new puppy doesnât show signs of a preexisting allergy. I sincerely hope my future experiences will be better or I will be canceling my policy and sharing my experienceâ¦
- INSURER:
Trupanion
- POSTED: 01/06/2023
- BY: Vicki
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
