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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Happy I have insurance with this girl!
We adopted our American Bulldog last year after fostering her and her 5 puppies, after she was surrendered, very pregnant. We fell in love with Lizzy Girl while she nurtured her pups in our home and once they were adopted out we adopted her. Lizzy had pre existing loose bowel issues that I knew insurance wouldn’t cover-and they didn’t-but I decided to give pet insurance a try anyway. This is the first time I’ve ever had pet insurance. Well, it paid off immediately. Just a few months after we got her, Lizzy was bit on the face by a rattlesnake on our property and it was horrifying. We rushed her to the Vet hospital for anti-venin treatment and pain control. As they were telling us she would need to spend at least one night in the vet hospital, my mind started spinning over what this was going to cost, when my husband said, “Well don’t we have pet insurance?” I cannot tell you what a relief it was to just authorize the best care for my girl without the stress of the financial burden it would cause. MetLife reimbursed us in a very timely manner and filing the claim was so simple. We’ve filed other claims, less dramatic in nature, and MetLife has been great about reimbursing for all costs that are covered in our policy. It is a big relief to me to know I can get the best Vet care for our big, silly girl and just let her explore her world and enjoy her life. She brings us so much happiness and joy and MetLife gives us peace of mind.
Insurer: MetLife
By: Colleen
Maybe create a loyalty or referral…
Maybe create a loyalty or referral service for users since I have shared the policy of my two cars, my house and recommended them with several friends
Insurer: Sonnet
By: ricardo craveiro
Dealing with your customer service…
Dealing with your customer service reps. So far has been a pleasure, laura and Gerred
Insurer: Fetch
By: Jennifer Edgar
Excellent
Each professional I spoke to was caring, empathetic, understanding, and patient. Phenomenal service
Insurer: MetLife
By: JACKIE
Best insurance ever
Very easy to submit a claim Fast answer Very professional Constantly updating
Insurer: Fetch
By: Astrid Alvarez
They do not cover your medical bills
They try their best not to cover your medical charges. My dog had a bacterial infection of the eye previously which was treated with antibiotics (did not have Spot insurance at the time). A few weeks later my dog developed allergies which manifested as eye redness but Spot did not want to cover the medical charges because they considered it a continuation of his bacterial infection several weeks prior. They proceeded to explain that they would not cover any eye inflammatory conditions for the next SIX months due to their policy. Waste of money - recommend going with other insurance companies.
Insurer: Spot
By: Karan Chawla
Spot Fans!
We have been customers for just over a year had a great experience with both customer service and claims processing.
Insurer: Spot
By: Raj
They made it simple and got stuff done…
They made it simple and got stuff done quickly
Insurer: Figo
By: Michael Podrid
Easy and fast claims process
First time using the insurance. Submitting a claim was super simple. I did it from my phone and got my reimbursement within a week.
Insurer: Spot
By: Lorelei Suarez
No Funny Business on Claims Approval
What didn't make it great?! Applying several years ago was an easy process. Customer service is super responsive. Most importantly the claim process was a breeze. I've had other pet insurance and this company by far exceeded my expectations! The cost of pet healthcare is expensive and the last thing you want to do is make a decision based on your financial situation. This policy gave me peace of mind and the entire ManyPets team made the claim process hassle free.
Insurer: ManyPets
By: cassie redder