216,375+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,375 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great insurance,Nice customer service!!
Good at what they do to help out customers!!
Insurer: Spot
By: Diahanna Montalvo
Although I'm a new customer
Although I'm a new customer. I found the process of making claims to be very easy and convenient. In the future I hope to have more good experiences.
Insurer: Spot
By: Donna
I am very disappointed with this…
I am very disappointed with this insurance. Difficult to talk to someone. You taking to one person- one story then someone else is calling you with another story. Zero communications.
Insurer: Sonnet
By: Ilona Slav Cwik
End of Life
SPOT is responsive to questions in a timely manner and they reimbursement for covered costs is fast and without any surprises. The ULTIMATE experience was when I received a call from my SPOT representative who offered her condolences on the passing of my dear Jackie Brown. That was so kind and meaningful. Thank you
Insurer: Spot
By: JWWL
Best insurance!
Responsive. Quick timing. Excellent service. Best Pet insurance around!
Insurer: Spot
By: Phil
I can't say enough good things....
I've had Embrace insurance for a number of years and never needed to use it before - thankfully. But this year, our 10 year old girl has had one problem after another. Claims filing process was super easy and claims processing was completed within 2 days with reimbursement stated as a few days out. I wish my personal health insurance company was that efficient. Apollo fairly evaluated all of my claims and I am very satisfied with the final determination and outcome. Thank you Apollo and Embrace for being there for us and our girl!!
Insurer: Embrace
By: Karen D
Easy filing a claim
Easy filing a claim. Reimbursement was sent quickly!
Insurer: Spot
By: Anne Hoffman
Over the phone customer service was…
Over the phone customer service was quick to answer my questions, very easy to understand, and helpful! I haven’t gone through a claim experience yet so I can’t speak on that. Just had a missed payment which was resolved in the blink of an eye.
Insurer: Sonnet
By: Brianna Anderson
Easy to get set up and fairly easy to…
Easy to get set up and fairly easy to file a claim. I did have some issues with the app getting hung up when trying to explain the service at the vet office so I just took a picture of the receipt
Insurer: Spot
By: Landis Legg
Customer care on the phone easy web…
Customer care on the phone easy web site to submit claims.
Insurer: Embrace
By: Martha Zimmerman