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Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fantastic PRICE!!!!!!
I forgot the guys name but he was very polite and trustworthy about the company. They are definitely cheaper than anybody else out there for the exact same thing.
Insurer: Fetch
By: Melinda DeSpain
Fetch are fat rich cats with rate increases of 40 - 50 % yearly.
I've had fetch for 3 pets since 2020. Increase rates for 2 yr old healthy pet no claims rate increased 45% past 2 yrs. 13 yr old healthy pet no claims rate increased 20% 3 yrs but this yr increased 55%. 17 yr old pet has had claims several claims - rate started high as expected for older dog with multiple problems however the rate increase is minimal - in fact it has gone down less than what it started 4 yrs ago. I assume they figured he's gonna die soon since he's old and sick. So why the big increase for the other 2 pet. especially the 3 yr old healthy dog with no claims? Another big problem is incomplete policy documents. I'm completely missing 1 year. For the money they are getting they should be doing better job. Unless your dog has surgery these policies will never pay for themselves. If your dog dies healthy and old they make out like bandits. I received the standard replay from a robot that didn't read my complaint. Sorry response and shows total lack of customer service or concern.
Insurer: Fetch
By: Linda Adams
Horrible Experience!!!
I just joined Spot recently after seeing good reviews but wish I did not. It took forever to get reimbursed. I had to call at least five different times talk to five different people that all told me different things about my claim...Always some type of problem. Finally got reimbursed a month after several phone calls and filing several different claims! Not a good experience at all!!
Insurer: Spot
By: Lara Hoeber
The representative listened carefully…
The representative listened carefully and addressed my concerns immediately
Insurer: Fetch
By: anne fry
Easy to sign up
Easy to sign up, very easy to submit claims. Quick pay out, covers so much in the wellness part of the policy. Great value!
Insurer: Fetch
By: Erin Herweh
The claims process was very smoothand…
The claims process was very smooth and easy to understand. I will recommend Embrace to all my friends!
Insurer: Embrace
By: Sarah Raabis
Quick on reimbursing money back
Quick on reimbursing money back. Haven't had no Issues. I've been with pets best for 4 years.
Insurer: Pets Best
By: Lorena M.
I did the research and decided to go…
I did the research and decided to go with Pumpkin and could not be happier. Everything from submitting claims to getting reimbursed is super simple and fast. Personally, I think it's the best pet health coverage in terms of providing preventative and accident/illness coverage. It does not provice dental but very few plans do with minimal coverage.
Insurer: Pumpkin
By: CH
Do not purchase this insurance
Do not purchase this insurance! I paid for 6-7 months and never got 1 claim paid for. They are a rip off. My personal insurance company whom i insure my cars through has quit selling Embrace Pet Insurance after my experience. I would give them 0 stars if it were possible.
Insurer: Embrace
By: Terry G
I am new customer as of November 2023. And attempting to find out if this insurance plan is useful to me or not as I have a healthy three-year-old French bulldog. am currently attempting to submit…
I am currently attempting to submit claims for an ear infection for my pet. I am very poor with the Internet and computer systems. The staff is very kind it’s automated so many times it takes both sides longer to implement what they requesting. Recently I sent a five page, fax of all the medical records that I do have. I think the problem is my doctor did not reply to them in a timely manner or at all. I adopted my pet at the end of 23 and sought insurance at the end of 23 knowing that I would not be eligible for any claims. This year, however I have had a month-long encounter with my veterinarian regarding an ear infection that I believe has been cured. The confusion might be that the insurance company thinks I am claiming allergy medicine however I know that she is not eligible as that was a pre-existing condition. Looking for staff comments everyone has been wonderful. The system just doesn’t always work for older people who don’t have the skills to pull that together.Maddie Baldo/ FP130000239921 I hope this is helpful.
Insurer: Figo
By: Susanne BALDO