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Pet parents across the U.S. and Canada have left over 225,027 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We received our reimbursement for…
We received our reimbursement for Fancy’s surgery. In the current economy and inflation, was a relief to build back our emergency reserve. Thank you
Insurer: Embrace
By: Jane Coogler
Spot was quick to fund the claim and…
Spot was quick to fund the claim and easy to work with. I am very pleased.
Insurer: Spot
By: Jerry Berg
Submitting claims a breeze.
I put off submitting claims because I wasn't sure how to proceed. The step-by-step instructions worked really well for me.
Insurer: Spot
By: Terry
My dog needed a trachea stent and spent…
My dog needed a trachea stent and spent a week in the hospital prior costing over 20k. Healthy paws covered everything for me the staff is great also they even sent an email asking how my dog was doing this is a great insurance company
Insurer: Healthy Paws
By: richard brown
Recommend Pets Best.
I've been with Pets Best for aprox 3 years. Their website navigation makes it easy to send a claim. Acknowledged receipt of the claim is within 24 hrs and reimbursement is usually within a reasonable length of time (aprox 2 weeks)
Insurer: Pets Best
By: Happy customer
Emergency visit on holiday
We had to see a veterinarian ASAP. It happened to be a Sunday and we went to emergency room. They provided all necessary medical care during this visit. Submitted claim was processed in THREE days with all detailed explanations.
Insurer: Pets Best
By: Alexander G.
Rate Rise near 40%
Raising your rates by near 40% is just plain wrong for a no-claims Client.... so, Bye Bye
Insurer: Sonnet
By: Ron Bilton
I like that the company is fast in…
I like that the company is fast in processing claims however the hidden charges seem to undercut the purpose of the insurance. Example, my police has a $200 deductible which reduced my claim refund. However, my claim was further reduced for a copay that was added by Embrace. I thought co-pays are direct payments to the facility and not to my insurance carrier.
Insurer: Embrace
By: Lorenzo J