224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I paid the insurance and when they sent…
I paid the insurance and when they sent them the first vet bill, they paid nothing!
Insurer: Prudent Pet
By: niikiimediinagmail.com
Making a claim and receiving…
Making a claim and receiving reimbursement was very quick and easy.
Insurer: Figo
By: Erica
Totally dissatisfied’ The information was not clear regarding…
The information was not clear regarding the process for claims. None of my claims were paid, some for not being turned in. I had been told I could turn them all in at once as long as it was before the policy end date. Others were not paid because someone determined illness started before the policy wait period. I disputed the decision and let them know if the claims were not paid, I didn’t want to renew the policies. You went ahead and charged me for renewal and did not pay any claims.
Insurer: Figo
By: customerpatricia
Be sure to read your policies…
Be sure to read your policies carefully. You are most likely better off just putting your monthly payment in a savings account than purchasing this insurance.
Insurer: ASPCA
By: Brendan Connolly
I'd like to give kudos to Kelsey who…
I'd like to give kudos to Kelsey who helped me June 3rd, 2024 in processing my recent claim for my adopted dog. She was so helpful and understanding, and more than the app itself, the kind human interaction is why I'm leaving this review but pretty happy with the app and the company as well!
Insurer: Fetch Canada
By: Golnoush Yazdani
Fetch is not worth it
Once Pet Plan sold to some other company and became Fetch, the entire website, app customer service, and coverage went down significantly. Pet Plan was awesome, Fetch is awful. It’s impossible to get a customer service person on the phone, their chat bot is broken, and their coverage has become very scammy. They have increased prices, decreased coverage, increased deductibles, and tried to do this all secretly. I plan to move my pets to another insurance. Add on: Fetch responded that I should call them for help. I have, and the wait times were so long and their hours so short that I didn’t receive any help.
Insurer: Fetch Canada
By: A T
The claim was processed fast.
The claim was processed fast.
Insurer: Spot
By: Kristi Stratton
I just hope that you were able to get…
I just hope that you were able to get Joey Carlo's medical information.
Insurer: Fetch
By: Susie McClellan
SPCA is the worst pet insurance company…
SPCA is the worst pet insurance company on the planet. DO NOT USE SPCA!!!! I purchased a policy for my dog, and one day before the gap was over, my dog got sick. SPCA pet insurance will purposely mislead you and decline every vet bill you submit. Stay away from SPCA insurance.
Insurer: ASPCA
By: Melannie Pfeifle
Very Helpful
I’m sorry, I can’t remember the sweet gal that helped me. She was so thorough, patient and she explained everything to me and answered all my questions. You
Insurer: Prudent Pet
By: Sheryll L. Hatch-Fezer