216,637+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,637 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The representative was awesome and…
The representative was awesome and helped me out arepresentative lot. I am just waiting on my claims review now?
Insurer: Spot
By: Barbara Newton
Great service and they cover flea/worm meds!!
Phone explanations have been very clear. Currently, they show both actual denials and included in deductible as "denied". They are working to change that, which will likely reduce need to call.
Insurer: MetLife
By: Cathleen
Peace of mind at an affordable price
Peace of mind at an affordable price. Easy to file claims and easy to navigate site.
Insurer: Spot
By: Cheryl
Fantastic Insurance
I have used Spot for 2 years now and never had any issues. My dog was a stray so the first year, I lived at the vet. Without Spot, I could have never afforded to keep my beautiful baby girl. Thank you for paying out the claims so quickly too!
Insurer: Spot
By: Desert Star
Very reliable insurance partner
Very reliable insurance partner! Very quick and easy to submit claims, very quick turnaround with payments!
Insurer: Fetch Canada
By: Anna Katsaros
Excellent
The speed in handling my submission was speedy and accurate. Having selected PetPlusUs was a brilliant decision. Having an insurance during difficult times with my dog was very helpful and valuable.
Unbelievably amazing
Unbelievably amazing. Without a hitch I got all of my claims easily filed and they handled everything they needed directly with vet and I was fully refunded for every bill I submitted. ❤️❤️❤️
Insurer: Spot
By: Pam Prior
No customer service number
I dislike that there is no customer service number and that the responses take so long to get back to me. My dog did get pre approved for surgery but with the caveat that the approval could change upon receipt submission. This is not very comforting knowing my dog needs the surgery and I really need the assistance with payment. I do like that the payments are direct deposits.
Insurer: Fetch Canada
By: Candace
An Amazing Peace Of Mind
Our family suffered the loss of our beloved 14 year old Ridgeback in May of 2023. Our solace came from our neighbors Akita who lovingly always greeted us kindly and looked for her friend our beloved Oli nearly every day. My youngest son - who had been particularly close to our dog - wanted a dog for graduation, although we were still feeling our loss his dad and I agreed. Enter a 10-month old Akita who we renamed Kofe. From the moment my son met him in the shelter, they had a strong bond. Everything was going beautifully, we took Kofe everywhere our family went - until August 2023 when the dog became violently ill. We rushed him to our family vet several times and as he continued to decline, we ended up taking him to the Vet Urgent Care who immediately referred us to The Ohio State University Vet Hospital. He was in ICU and our son was devistated...we all were worried, would we lose the dog that was just beginning to fill the whole in our hearts? Money put aside to make necessary house repairs had to be used for the dogs care instead. The expense was big. It was a huge relief that after a frightening week Kofe turned the corner and stabelized - finally allowing us to take him home. Enter Fetch Pet Insurance, although there were a couple of occasions where I wish I could of asked a question specifically to our adjuster, overall submitting the documents and receiving some recovery was a beautiful experience. Our dog is doing well now and our vet is still following him closely. Our son has him by his side almost always. Plus, Thanks to Fetch we were able to get our home repairs done after all. I hope you understand, beyond a claim number or documents submitted, there is a family making a choice to save the life of a fury family member who means the world to us. Fetch gave us an amazing peace of mind, knowing that moving forward our dog has excellent coverage.
Insurer: Fetch
By: Vanessa McKinney