216,637+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,637 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have injury/accident insurance with…
I have injury/accident insurance with Embrace for both my dogs at $115/month (80% coverage & $500 deductible). My dog injured his eye. It took dozens of emails/phone calls and over a month to get Embrace the medical records they needed for a claim review (they separate each invoice into an individual review process with different claims adjusters). Embrace relies too heavily on YOU to make sure they have the records they need. What frustrates me the MOST is that even though this was 100% an injury, because my vet used an eye gel that is NOT FDA APPROVED, Embrace would not cover it. They said it would be under their wellness plan, which is effectively an HSA and not worth it. This gel was 25% of each bill I submitted to them, so even though I paid my premiums and over $700 in vet bills, Embrace reimbursed me $2.40. If I find any other loop holes (like the non FDA approved gel BS), it likely wont make any financial sense to keep paying these premiums. Just FYI.
Insurer: Embrace
By: Julia
Nothing is ever covered
Nothing is ever covered. No explanation or follow up besides a vague eob.
Insurer: Figo
By: Nicole DeBernardo Napolitano
Easy and convenient claiming process.
Easy and convenient claiming process.
Insurer: Spot
By: Prashant Singh
Excellent customer service
We never had pet insurance before and I needed some questions answered. The representative from Spot was wonderful, patient and very knowledgeable. I am very happy with our choice.
Insurer: Spot
By: Lisa
Puppy Package not as Advertised
Most claims are denied and when we signed up we were told that the puppy package would cover most of the costs of vaccines but we are not told it would only cover the 1st time our puppy receive the vaccine. So we only were covered for the first of 3 vaccination visits.
Insurer: Spot
By: N/A
We are super happy with Spot!
I know nothing about pet insurance as this is my first time getting it for my new pup. Spot had good coverage options with the routine and preventative add on package so my girl is fully covered. The cost isn't outrageous for full coverage and it was so quick and easy to enroll. My pups first vet appointment for routine care was shortly after we got spot coverage and it was super easy to submit a claim. A few days in review and they covered us in full. Over all I'm really happy with this insurance plan!
Insurer: Spot
By: Meagan S.
Easy to use
Easy to submit information and get information.
Insurer: Spot
By: Food Explorer
Rebecca was one of the most amazing…
Rebecca was one of the most amazing genuine representatives I have ever come across. And very knowledgeable
Insurer: Prudent Pet
By: Kim Beckner
Added a New Rescue Kitty
I have had Embrace Pet Insurance for two years now. They have always been there for me when I had questions about my pet care. When I needed to add my newest rescue cat, I called them to see what I needed to do. The representative walked me through the process and I was finished very quickly. I’m happy knowing that my new kitty is covered for his health and wellness and any emergencies that may arise.
Insurer: Embrace
By: Michael D Kutella
Great service
I thankfully haven’t had to utilize my insurance, but having it gives me peace of mind. The website is easy to use, and I feel the coverage is good.
Insurer: Figo
By: customer