216,890+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Filing claims couldn't be any easier…
Filing claims couldn't be any easier and reviewed and payed within hours. So very pleased! Feels good to know my big pup Myles is covered.
Insurer: Figo
By: Melissa
Fetch advertises that it pays claims in 14 days...not true!
Update: After I posted this review Fetch reached out and approved our claim within 24 hours and I was paid in a few days. Fetch advertises that it pays claims quickly, normally 14 days. We had an emergency surgery with our guy in September and I filed my claim on 10/2, it still hasn't been paid. The frustrating thing is that they cannot tell me when it will be paid. They wait for almost 30 days, ask another question and then tell you it can be 30 days from the previous time you answered their question. I know it's a very big claim but I put these expenses on my credit cards back in September, thinking that Fetch would pay in a timely manner but that has not happened yet. I still cannot get an answer on when it will be paid.
Insurer: Fetch
By: Sandy
Best possible insurance in town
I am sonnet customer for years now. The most benefit to have sonnet insurance is that you can update policy 24/7 without any live agent effective right away. Get your insurance coverage fast and in minutes without any delay with better rate. 👍👍
Insurer: Sonnet
By: Syed Jafri
Easy to understand variances in…
Easy to understand variances in different levels of insurance coverages.
Insurer: ASPCA
By: christine binkowki
Process for submitting claims is easy…
Process for submitting claims is easy and I like having the peace of mind that my pet will be covered in the event of any illness or injury. It remains to be seen how much premiums will increase year over year, however.
Insurer: Figo
By: Lorna
Very easy
Very easy! Very fast claim reimbursement! Thank you! Will recommend!
Insurer: Figo
By: Sara
Totally unreasonable
They took a typo in the medical notes that our vet worked very hard to rectify and ran with it. Would not even believe my vet that it was a typo and said their decision not to cover was final and that it was now a pre-existing condition. Vet said she never saw an insurance company act this unreasonable and deliberately obtuse. She went through all the requested channels to rectify the error but they still doubled down and deliberately misinterpreted another line in our pet’s health records to stick to their original adjudication that anyone with a first grade reading level would be able to interpret correctly. Our vet tried to make it clear again but they wouldn’t budge. Vet said she will never recommend Embrace to her clients based on how they acted with her and said it seems to have gone seriously downhill in the last year or so. They act like they get bonuses for denying coverage, it’s insane and their arguments are clearly bad-faith arguments.
Insurer: Embrace
By: Anonymous Pet Mom
Did a lot of research on the best plan…
Did a lot of research on the best plan for my pup. Your company outshined all others!
Insurer: ASPCA
By: Sharon Bertoli
I waited over 30 days before I received…
I waited over 30 days before I received any information on the delay of my claim. I was told that information was needed from the vet but when I contacted my vets office there wasn’t a request from Pets Best. I asked the vet office to please call and get them the information needed. I received a notice yesterday 11-13-23 that my claim was to be paid an amount lower than I was expecting and might take up to six days to receive even though I supplied my bank information.
Insurer: Pets Best
By: Olivia Herrera
SCAM ARTISTS - NOT WORTH THE MONEY
This company is a scam. They will find ways to designate everything a "preexisting condition." I paid them thousands, and they reimbursed nothing. Doubled my vet bills. THEIR REVIEWS MUST BE FAKE. Ridiculously expensive for nothing back.
Insurer: Pumpkin
By: Pregnant Lady