217,249+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,249 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,797 reviews

4.9
Healthy Paws

11,093 reviews

4.9
Fetch

5,422 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,958 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

December 04, 2023

Super easy process. No hassle at all.

We had over $1000 in vet bills for our cat Tummy and had to make a claim with Lemonade for the first time. Their chat assistant made it super easy and quick to add all the relevant info necessary. After the initial claim, it took a bit of time, but there were no issues that really needed me to work through and I got the claim payment shortly after. Thanks Lemonade!

Insurer: Lemonade

Veterinarian: Bellevue Cat Care Clinic

By: Jiu Cheng

Useful
December 04, 2023

Liars and cheats

Liars and cheats. They denied one of my claims after one of their agents told me that any treatment for trauma to a tooth was covered. Then, they refuse to refund me after I requested to cancel my policy. They LIED to me and told me I never requested to cancel because they ‘listened to the phone recording and didn’t hear that said’. Absolutely unbelievable. I remember 100% saying that I wanted my policy canceled because the dentals were the only reason I got the insurance.

Insurer: Pumpkin

By: LA

Verified December 04, 2023

Claim issues

Had to jump through hoops to file a claim and it was only $75 wellness for teeth cleaning. I afraid to see should something big come up the hassle. I hope not.

Insurer: Figo

By: customer

December 04, 2023

Fetch makes it so easy to file claims

Fetch makes it so easy to file claims. My dog became very ill very suddenly and unexpectedly. He is so special to our family and we have been able to give him the best care thanks to Fetch. Claims are so easy to file and payment is reliable.

Insurer: Fetch

By: carita shelkin

December 04, 2023

Excellent response time

Submitted a claim on Nov 29th and received an Explanation of Benefits on Dec. 2nd. That is an excellent turn-around time for any insurance company. Process to submit claims is so quick and simple.

Insurer: Pets Best

By: Ellen

Verified December 04, 2023

Helpful and knowledgeable

Each person I talked to was kind and helpful during a very sad time for me. They were also knowledgeable and answered all my questions without putting me on hold forever.

Insurer: Embrace

By: Catlin Irvine

Verified December 04, 2023

Submitting a claim was so easy

Submitting a claim was so easy. Turnaround time was about 2 days and I had my money. Highly recommend!

Insurer: Figo

By: customer

December 04, 2023

Horrible Provider

They are difficult to get a hold of and do not provide the service you pay for. Sent them a myriad of information and was still told that i had not provided enough to process the claim. Then when attempting to cancel my policy they have done everything they can to make it as difficult as possible. They are a money sink with no benefit to you or your pet. I would advise avoiding and seeking an alternative provider.

Insurer: Embrace

By: Buddy Ehnow

Verified December 04, 2023

Submitting a claim was easy

Submitting a claim was easy. Processing was quick.

Insurer: Spot

By: Michele Richard

Verified December 03, 2023

Fast resolve on my claims receive my…

Fast resolve on my claims receive my money back in my account beats easy to file claim when l need help someone is always available to help me and my answer our answer right away

Insurer: Figo

By: Sylvia V. Giustra

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