224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Service
We had to take our lab to the emergency vet and to say the least it wasn’t cheap but once I submitted my claim to Embrace, it was processed expeditiously. We had our reimbursement in our account in no time. Thank you Embrace!
Insurer: Embrace
By: Satisfied Customer
Very easy to submit claims and very…
Very easy to submit claims and very quick response! I’m very impressed with Spot!
Insurer: Spot
By: Kathy Ashman
Recommend avoiding this company
Hands down, one of the worst decisions I made was going with this company for my pet insurance. I’ve had to follow up on multiples claims that were denied incorrectly (they corrected two of them), and have been trying to get in touch with them via email on two of the still outstanding claims that I’m contesting (although show “closed” on their end) for over 3 weeks now with no response. One of those we may have a real difference of opinion on what constitutes a pre-existing condition according to my vet and theirs. The other is a wellness claim for a dental cleaning, overlooked because they denied the extractions. I am having to put in tremendous effort to get claims reviewed properly. And laughable that they out in one of their emails to “trust they had experts look and are correct in their decision” when they reversed their decision on two other claims. My trust is indeed, low. I may stay with Fetch for my 11 year old dog - I’ve been incredibly lucky and she’s only started having a couple of claims since I started the insurance 9 years ago and since I added the wellness plan (although I may cancel that part, I’m not sure it pays off), but plan to switch for my kitten and will never use this insurance again for any new pet coming into my family. Now I’m off to go resubmit the dental cleaning claim since I can’t get anyone to respond to my emails.
Insurer: Fetch
By: Nicole Howland
Quick turn around with claims processing
Quick turn around with claims processing
Insurer: Spot
By: Robbin Goldstein
Really Happy with ManyPets!
I'm really happy with the coverage that ManyPets provides for our senior dog that has been going through a lot of medical issues in the past year. Filing claims is easy, and getting reimbursed usually happens within several days. We get to focus on our dog, rather than a lot of insurance paperwork or claim hassles.
Insurer: ManyPets
By: Bobby Keating
You made a false diagnosis stating she…
You made a false diagnosis stating she has corona virus. She was never diagnosed with corona virus. You made this false diagnosis in order to avoid covering her. This is fraudulent claims by embrace. When I tried to cancel the lady who was canceling my plan Amy was condescending and defensive. Gas lighting me and insisting it was correct and based on my pets paperwork. I have that exact same paperwork in hand. It never once said she had corona virus. Insane EDIT The company responded to my review and gaslighted me again. I literally spoke with my cats vet and looked at the notes and both denied ever mentioning coronavirus. DO NOT DEAL with this shady company. They obviously are defensive and cannot take accountability.
Insurer: Embrace
By: Julyssa Ramirez
Emergency visit
We had an emergency call to the veterinarian and some tests were run. When encountered the emergency visit fee and then the fees for testing. I submitted the claim that evening and got a wonderful answer the next day.
Insurer: Embrace
By: Carl Huff
Great service
Easy to apply. Immediate coverage. Great rates. Our claim was processed in like two weeks and the reimbursement was in my bank account immediately. Very satisfied.
Insurer: Fetch
By: ILDI
Claims get denied and not paid out
Our dog was only 2.5 years old and came down with a sudden illness. Submitted the claim and it was denied because symptoms began 13 days into obtaining the policy and they didn’t give a crap. Now my dog is dead because we couldn’t afford additional diagnostics or treatment. Pet insurance is a complete gimmick and waste of money since it doesn’t like to pay out and save our pet’s lives. Don’t recommend at all.
Insurer: ASPCA
By: Mourning pet parent
Easy to use and quick response
We are very happy with Spot. They have been quick to respond and the dashboard is very easy to use.
Insurer: Spot
By: suzanne carney