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Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My rep
My rep, Josh Sabado, was awesome and really helpful. Friendly and was quick to find answers to my questions, as well as finish setting up my quote and sending to my email!
Insurer: Fetch
By: Monica Gao
If there were minus zero stars for…
If there were minus zero stars for Fetch Pet Insurance I would have chosen that. Long story short: they refused to give pre-approval for teeth cleaning for my 4 year old dog. I had NEVER made a claim in her life until now. While vets have noted that there was minimal tartar on her teeth in the past, NONE of our vets EVER recommended cleaning until this year. Fetch Pet refused, calling the condition "pre-existing" even though my vet wrote a note saying that teeth cleaning was NEVER necessary in the past. I cancelled Fetch Pet as a result and have gone back to Trupanion, which covered my first two dogs. Yes, they are a bit more expensive, but they PAY your claims. And you only pay one deductible per life on any ongoing condition. So, when my Labradoodle had to take 18 pills a day for seizures - for 12 years -- we paid only one deductible and Trupanion paid 90% of the cost every month. Buyer beware. Do not do business with this horrible company. See their ridiculous response below. This was NOT a pre-existing condition.
Insurer: Fetch
By: B.L. Ochman
Not A Good Insurance Company As Many Reviews Claim
Do not believe all the great/fake reviews, this is not really a good pet insurance company. Please go do your research and find another reasonable company or just start a savings account for your pet. The company spiked the monthly premiums (almost 2x) and still has so many exclusions to their top tier policy.
Insurer: Healthy Paws
By: PetOwner
Staff members were polite and very…
Staff members were polite and very helpful. All of my needs were met.
Insurer: Spot
By: Raymond Lowry
Stephanie was very helpful with my…
Stephanie was very helpful with my questions and did not try to convince me to buy higher price policy. When call got disconnected she was trying to call me as I was calling her.
Insurer: Prudent Pet
By: Donna Rasmussen
Easy to enroll
Easy to enroll. Understandable explanations of coverage.
Insurer: Prudent Pet
By: ABH
Exceptional staff and very prompt with…
Exceptional staff and very prompt with payment on my Libby’s wellness claim.
Insurer: Prudent Pet
By: clsmhoodsbcglobal.net
repeated requests for documents.
repeated requests for documents.
Insurer: Embrace
By: Wendy Brafman
I am sonnet customer from last 8 years…
I am sonnet customer from last 8 years and it works well for me . Bought home policy online and it works like a char. Tried to update home policy a few times with no hassle at all. I moved out of country since 2 years and it was so easy to manage home policy with them . Tried to connect with sonnet over phone and online ,things resolved on the spot . Works well for me except my policy premium is now more than double and urge Sonnet to look into it very seriously 😳 Thanks
Insurer: Sonnet
By: Babar
Terrible
Terrible. They would not reimburse me for any claims I put in and also over charged me 2 months in a row and would not reimburse me. Go with Fetch pet insurance. Much better!
Insurer: Healthy Paws
By: Kris