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Pet parents across the U.S. and Canada have left over 225,027 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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BEWARE OF NATIONWIDE - THE WORST!!!
I have had problems with Nationwide ever since I first signed up five years ago. My Pom had to have a surgery first year on her vulva and they would not pay a dime. I should have changed then. Now four years later I submitted a claim, then paid deductible which was most of the claim. The vet wanted me to come back in a month for a checkup and I submitted claim and they charged me with deductible all over again! WHAT????? WHAT A SCAM!!!!!!
Insurer: Nationwide
By: Lindalane
Excellent experience with submitting my…
Excellent experience with submitting my first 2 claims for my dog who went into an Addisonian Crisis and had to stay at the ER for 2 days, as well as for a follow up check up with her normal vet. The only weird thing I've seen so far is that "taxes and fees" are excluded from covered amounts, which seem strange, but I plan to follow up with ManyPets for clarification on this.
Insurer: ManyPets
By: Nat
They were very polite and helpful
They were very polite and helpful, I do think they need to add things to the automatic answers,, I needed to cancel and i had to go thru several different ones to finally get to talk to someone in person, besides that they were fine...
Insurer: Fetch
By: Donna Rae Davidson
Easy claim process
Easy claim process, no hassle, great customer service.
Insurer: ManyPets
By: Tony Dickey
Great processing time and fair…
Great processing time and fair consideration.
Insurer: Embrace
By: ALEXIS
ins coverage not clear
i dislike that meds needed for condition are considered wellness not considered necessary did not know it was an option and now my expense
Insurer: Embrace
By: Arlene Bogart
The Fetch website was very informative
The Fetch website was very informative, but pet insurance advisor Amanda Mello really helped seal the deal and we signed our new puppy up with both an accident and wellness plan. Amanda is very knowledgeable and seems to truly care.
Insurer: Fetch
By: Michael Boyer
ASPCA killed my dog
Run away from ASPCA pet insurance. Many other pet insurance companies have better ethical standards, not the ASPCA. I was forced to have my pet put down because this terrible company decided they did not want to pay for anything. I have no idea how this company has good reviews because even the vet did not recommend this company.
Insurer: ASPCA
By: Not Happy
The price was reasonable.
The price was reasonable. I will recommend to my friends. Thanks
Insurer: Sonnet
By: M R
Poor communication, customer service and lack of responsiveness
I had a collision (hit and run) on June 15th and completed the claim online in the app on June 15th and the report with the Collision Reporting Centre on June 16th. The adjuster took a whole week to call me and never answers his phone. Initially the repairs to my vehicle were approved. This morning (July 2nd) the repair shop called me to tell me that Sonnet has withdrawn the approval and they need another approval to proceed with repairs. No one from Sonnet called or emailed me to tell me this and when I spoke to a new adjuster this morning (file was transferred to her) she doesn’t know why her colleague withdrew the approval and she was not given the correspondence or dash cam footage from the previous adjuster. Poor customer service. Other companies might be a bit more expensive but will be more responsive if you have a claim.
Insurer: Sonnet
By: Stefan B.