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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Carla was very helpful and sweet and…
Carla was very helpful and sweet and answered all of the questions that I had! She also helped me figure out what I needed to do to set up my pet insurance !
Insurer: Fetch Canada
By: Jen and
Trupanion has been a lifesaver
Trupanion has been a lifesaver! I was going through such a stressful situation recently with my cat, Slinky. As you know, emergency situations can be life-altering. They are so fast with the claims and making sure things are done. Let's be real though, no one should have to choose to put their pet down because of excess costs. My 6k bill was slashed to $1,200 after my deductible. Slinky will live to see many more days. I urge EVERYONE to get pet insurance through Trupanion.
Insurer: Trupanion
By: Ryan Waddell
Such ease for submitting our invoices…
Such ease for submitting our invoices and such a quick review of them!
Insurer: Trupanion
By: Krystal
WORST Pet Insurance I've had.
This is the worst pet insurance experience I’ve had. Your website and online platform have been nonfunctional for months, making it nearly impossible to manage claims. My coverage is being denied for “pre-existing conditions,” even though the symptoms are new and fall well within the active policy period. I’m also being asked for additional documentation (an itemized invoice) that was already submitted with the original claim. When I try to upload it again through the portal, it simply doesn’t work. It genuinely feels like these obstacles are intentionally put in place to discourage customers from pursuing valid claims. I doubt anyone will read or respond to this review to address these serious service issues. If I’m not contacted, I will be canceling my policy before the next billing cycle.
Insurer: Pets Best
By: Enes
Simple and Easy
Easy to use the site.
Insurer: MetLife
By: Sherrie Crumley
Nationwide has an amazing price on…
Nationwide has an amazing price on practically full coverage pet insurance. I looked around for a quote through multiple agencies and this one had the best policy price i could find
Insurer: Nationwide
By: Alissa W.
Prompt reimbursements
Prompt reimbursements
Insurer: MetLife
By: Mary Geer
Very helpful and professional and I was…
Very helpful and professional and I was able to get an identical plan from what I had that was $14 cheaper per month
Insurer: Prudent Pet
By: Rick Lehman
This company is giving big SCAM energy...
This company is giving big SCAM energy... there's no access to their portal, they have a new excuse as to why each day.. You can only submit a claim by emailing a generic inbox and then when you call you wait at least 45 min, only for them to say they can't see if the email was received. If you ask to speak to someone in the claims dept they will tell you there's no phone number to transfer you to... I guess those guys work in the Cone of Silence and never have to communicate with anyone else in the company. They drag out the claims process as long as possible so that they can collect as many monthly payment before you get pissed and cancel the policy. I have reported them to the Federal Trade Commission and I encourage everyone to do the same.
Insurer: Pets Best
By: Anna