154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

331,057 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,677 reviews

4.9
Healthy Paws

10,925 reviews

4.9
Fetch

5,119 reviews

4.9
Trupanion

58,897 reviews

4.9
Pets Best

14,559 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

May 09, 2020

Coverage and claim process is very impressive.

I have been very pleased with the coverage provided by Nationwide. I am really impressed with the streamlined and fast claim process in place. The only thing I would suggest is providing a means to contact a claim representative directly if there is a question. An email contact would be great because it may not always be convenient for a phone conversation. Thank you.

Insurer: Nationwide

By: MG

Useful
May 09, 2020

Excellent company to work with

Exceptional customer service and super quick claim reimbursement. Our cat had major hip surgery and Healthy Paws processed the claim within 24 hours of receiving it. Every experience with them has been excellent.

Insurer: Healthy Paws

By: Susan

Useful
May 09, 2020

Nationwide Pet Insurance is the best!

Service is efficient and wholly to my satisfaction!

Insurer: Nationwide

By: Paul

Useful
May 09, 2020

so far dissapointed

so far, not good rating! it says they take 5 days to process claim, i have heard nothing from them and it has been 13 days. Our dog collapsed with a seizure and we rushed him to emergency vet who ran blood work, other test, cardio etc and we paid over $1500 diagnosed with valley fever and now on expensive monthly med that vet said may last up to 24 months. still no word from pets best. very dissapointed in their service. we have been with them a year, and i noticed this year, jan 2020 the premium was raised on all 3 of our dogs, we have a 90/10 policy with a $1000 deductible on each. Our pets are family, so we will always insure them and take care of them, but we are going to seek quotes from other pet insurance providers after this.

Insurer: Pets Best

By: Mike Volding

May 09, 2020

Review request

I’ve been pleased with the company and the coverage l.

Insurer: Nationwide

By: Lori

Useful
May 09, 2020

AMAZING!

AMAZING! BEST INSURANCE EVER! it has been a real treat having Nationwide!

Insurer: Nationwide

By: Alicia

Useful
May 09, 2020

What a relief!

It's just great knowing that I can go to the vet and not ever feel worried about my insurance because you guys got me covered :)

Insurer: Nationwide

By: Natasha

Useful
May 09, 2020

I wish my health care insurance was this good!

Thank you for being such a great company to work with. The app makes it easy to submit a claim. I appreciate your help in caring for my dog.

Insurer: Nationwide

By: Cheryl

Useful
May 09, 2020

They are pretty useless... can’t even get a dogs teeth cleaned

They just withdraw my money out without statements or notice, and take days for estimates. Their “member center” has hardly any pertinent information without looking everywhere. The customer service is fake and condescending. Dogs need their teeth cleaned. They don’t cover anything. Don’t use this company.

Insurer: Hartville

By: Diana

Useful
Verified May 09, 2020

Courteous

Glad they called me when they did. I was trying to remember what/who needed to call. Very courteous clerk.

Insurer: AKC

By:

Useful

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