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Coverage and claim process is very impressive.
I have been very pleased with the coverage provided by Nationwide. I am really impressed with the streamlined and fast claim process in place. The only thing I would suggest is providing a means to contact a claim representative directly if there is a question. An email contact would be great because it may not always be convenient for a phone conversation. Thank you.
Insurer: Nationwide
By: MG
Excellent company to work with
Exceptional customer service and super quick claim reimbursement. Our cat had major hip surgery and Healthy Paws processed the claim within 24 hours of receiving it. Every experience with them has been excellent.
Insurer: Healthy Paws
By: Susan
Nationwide Pet Insurance is the best!
Service is efficient and wholly to my satisfaction!
Insurer: Nationwide
By: Paul
so far dissapointed
so far, not good rating! it says they take 5 days to process claim, i have heard nothing from them and it has been 13 days. Our dog collapsed with a seizure and we rushed him to emergency vet who ran blood work, other test, cardio etc and we paid over $1500 diagnosed with valley fever and now on expensive monthly med that vet said may last up to 24 months. still no word from pets best. very dissapointed in their service. we have been with them a year, and i noticed this year, jan 2020 the premium was raised on all 3 of our dogs, we have a 90/10 policy with a $1000 deductible on each. Our pets are family, so we will always insure them and take care of them, but we are going to seek quotes from other pet insurance providers after this.
Insurer: Pets Best
By: Mike Volding
Review request
I’ve been pleased with the company and the coverage l.
Insurer: Nationwide
By: Lori
AMAZING!
AMAZING! BEST INSURANCE EVER! it has been a real treat having Nationwide!
Insurer: Nationwide
By: Alicia
What a relief!
It's just great knowing that I can go to the vet and not ever feel worried about my insurance because you guys got me covered :)
Insurer: Nationwide
By: Natasha
I wish my health care insurance was this good!
Thank you for being such a great company to work with. The app makes it easy to submit a claim. I appreciate your help in caring for my dog.
Insurer: Nationwide
By: Cheryl
They are pretty useless... can’t even get a dogs teeth cleaned
They just withdraw my money out without statements or notice, and take days for estimates. Their “member center” has hardly any pertinent information without looking everywhere. The customer service is fake and condescending. Dogs need their teeth cleaned. They don’t cover anything. Don’t use this company.
Insurer: Hartville
By: Diana