217,342+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,342 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,342 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,805 reviews

4.9
Healthy Paws

11,099 reviews

4.9
Fetch

5,434 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,871 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

December 20, 2023

I have been with Nationwide for 6 years…

I have been with Nationwide for 6 years now. Our rates increased by over $76 from last year for the whole health plan. They have increased our rates after the first year that we signed up. And it has happened every year. It takes several emails to customer service to get an answer. As far as claims, I had no issues with them until the pharmacy started to put on the forms that prescription price includes taxes. So I have to submit additional information with each claim now.

Insurer: Nationwide

By: Brian N

December 19, 2023

Great service

Great service

Insurer: Sonnet

By: Tyler Savoie-McGrath

December 19, 2023

Mis-represented coverage and UPDATE

I contacted them 2 years ago to insure my cat for urethra obstruction and was led to believe that it would be covered after a 1 year wait period. 2 years later it occured, and Embrace just rejected my claim and said it is a non-covered condition. There is something in the contract that let's them do this, but it was not noted when we were discussing coverage on the phone - so be sure ALL aspects of the contract are clear on what coverage you may/may not have. UPDATE: After posting review, I got a new update and they have decided to accept my claim.

Insurer: Embrace

By: Rick Prosser

December 19, 2023

Change address issues

Wanted my address changed and learned a year later that it was never done! Have now switched to TD which gave me a better price and actually got my address correct!

Insurer: Sonnet

By: Lama Lamp

December 19, 2023

AKC Pet Insurance representative

AKC Pet Insurance representative, Jessica, was knowledgeable, expedient and highly professional in providing support to me today. I have had AKC Pet Insurance for two of my dogs for several years now and have consistently been impressed. Highly recommend.

Insurer: AKC

By: Bowie’s / Devin’s mom

December 19, 2023

Overrated - difficult to use

I've had an issue with Fetch pet insurance with literally every interaction I've had with them. When submitting a claim for my dog they misread the dog's birthday and the date of the exam and kept insisting the claim was ineligible, and I had to contact them several different times to get it corrected and finally covered. They also randomly lost all of my pet's medical records. So frustrating.

Insurer: Fetch

By: Meaghan

Useful
December 19, 2023

Beware

Beware: Had high hopes for Pumpkin and thought I did enough research, however the fine print will always get you in the end, that's how these companies survive. Two things to beware of before you might choose this insurance: 1) If you pay for 'preventive care', their package for things like vaccines, wellness exams, parasite meds, etc.. there is mostly ZERO benefit, it is simply giving them the money first and then they pay it out back to you, so they can make interest on your money. It is not Insurance of any kind, if you use the amount you paid for you're done, if you cancel you will owe the money back to them, if you didn't use it and you cancel, well they keep it anyway. Clever!! Now it does say on the screen it isn't insurance however it is pitched like an add on of sorts as you're setting up your insurance... would you like to add preventive care for $10 (or whatever) a month? Sure... later to find out it is completely worthless...the refunds it states you get is your OWN money! 2) Any vaccines that you think are covered or eligible, well if they're two doses, like Lepto for instance, 1 vaccine given in two parts 10 days apart, well to them that's two vaccines so they won't cover the 2nd dose. Ask a vet if this is still one vaccine, of course it is. 3) If you call and question anything, well that's when the rudeness starts, condescending phone techs.. I had one ask me personal questions about what vaccines I have and then hang up on me. Disappointing I had high hopes for them, but everything so far has been misleading, i'd hate to see what it is like for major payouts.

Insurer: Pumpkin

By: AC

December 19, 2023

Great all around

I have nothing to say but good things about Sonnet insurance. You guys are great. Never expected such wonderful customer service from an insurance company, And I mean that as a compliment honestly.

Insurer: Sonnet

By: customer

December 19, 2023

Claim support service

Completely frustrated with the claim support service.

Insurer: Embrace

By: Evandro

December 19, 2023

I have had this pet insurance for over…

I have had this pet insurance for over 4 years and the customer service is great. I called today and the customer service was awesome.

Insurer: Fetch

By: Teresa

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