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Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We have been very happy with Embrace…
We have been very happy with Embrace insurance for our two dogs. If claims are submitted correctly, as we have always done, there is no issues. We have been with Embrace for nine years and counting.
Insurer: Embrace
By: Sharon
The customer service was great,the…Spot Awesome
The customer service was great,the representative I had was very well detailed and knowledgeable about the information I was asking about. Love pet insurance with spot and my dog Kash does too.
Insurer: Spot
By: PATRICIA MILLER
Good at denying claims only……
This company has a great facade & facade only. Our dog had a preexisting issue with allergy issues and no matter what the claim, guess what - denied as preexisting. Even had an emergent claim with a resulting wound, a high fever which all resulted in sub q fluids, antibiotics and steroid Tx for the “infection” that “embrace” then deemed in their eyes to be allergic issues…?? We cancelled this joke of a policy, spare yourself the grief & seek coverage elsewhere, especially if you have a pet with anything that could be remotely considered preexisting as you’ll get screwed. Now a past embrace customer……..
Insurer: Embrace
By: Jay Wiseman
Happi
Service is fast. If phone call is made. They are very helpful!
Insurer: Embrace
By: Mardie
Carmen was great!
Carmen was great to talk to! Super helpful and informative and nice.
Insurer: Prudent Pet
By: ruthie shappard
Very good experience with the advisor
Very good experience with the advisor. He took the time to explain me clearly the different items. Submission process on line is pretty straight forward. Hope the customer service is as good.
Insurer: Sonnet
By: POPEK-SOCHA GAELLE
Total waste of money
Total waste of money, they dont even cover basic shots for your pet. spent $125 at a low cost pet clinic for boosters for my puppy shots and deworming and for whatever reason they only covered $50 bucks. Those are basic preventive shots, will cancel asap.
Insurer: ASPCA
By: Karla Silveyra
Love Our Coverage
I have had no problems with our coverage at all. The first claims do take a little longer but they do get handled. I have to say submitting a claim is super easy. All the staff I have worked with have been extremely helpful and friendly. We love our coverage.
Insurer: Embrace
By: Kimberley Brown
What else can I say but 100% satisfiedd
Very easy to file. No questions. No pushback. Simple, FAST ... could not ask for better service!!
Insurer: Embrace
By: Ryan