224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have tried to submit my bill for…
I have tried to submit my bill for reimbursement, but the site keeps saying account not found. Honestly, if this insurance doesn't cover the bill ahead of time, it's a waste of my money. If I had the costs to front my pet's care, then I would not need it. This is of no help especially when the website doesn't work.
Insurer: ASPCA
By: Kristen Glessner
Well worth the switch
Our two senior large dogs are insured through MetLife, previously with Pets Best (which I’ve also reviewed favorably). Everything takes about 1.5 times as long with MetLife, but after the initial pains of transferring over documentation, I have absolutely nothing to complain about. Claims are clearly and cleanly processed, and any questions along the way can be quickly addressed with a simple phone call. After the switch, our dogs have a much more generous policy at an even lower cost.
Insurer: MetLife
By: Jason
Latest 1 comments
Fake 5 star reviews all over this site
Tibia Fracture in my Senior Cat
I Had to take my 16year boy to a Board Certified Surgeon to have a fracture repair which is very costly. approximately $7000. It was hard to come up with the funds up front but I managed and got remburssed very quickly!!! I was expexting to have to wait about a month for the funds back but they where much faster and it only took a week!!! This was a HUGE realife as I had to borrow the funds from friends and was able to pay them all back ASAP:) Without pet insurence this would not have been possible at all!!! THANKYOU
Insurer: Pets Plus Us
By: Jaimie
Healthy Paws really came through
Our dog had a tumor in a sinus cavity. It was removed by surgery. Without Healthy Paws Insurance we would not have our member of our family that we love so deeply!
Insurer: Healthy Paws
By: Don
The people I talked to were helpful
The people I talked to were helpful. However - waiting over 3 hours for a procedure that was bordering on emergency surgery was tough to deal with. We kept being told 30 minutes and you will have your answer. We have had coverage for years and knew she was covered but really wanted to make sure we covered our bases. I’ve been happy- I just feel that waiting longer could have bad consequences and wonder how things will work out. Once it was verified that we had full coverage we should have been cleared to go ahead.
Insurer: Embrace
By: Matt
Fast claim processing
Fast claim processing. Great coverage including office/consultation fees. Also, deductible only applied once a year not for each unrelated claim.
Insurer: Spot
By: Wayne Johnston
Easing my doubts
I wasn't able to ensure that the online platform accepted my updated banking information, but Aesha was so friendly and knowledgeable, my mind was immediately put at ease knowing my information was updated in a fast and efficient manor.
Insurer: Sonnet
By: Bill Whalen
VERY simple claim process
VERY simple claim process. Exceptionally quick turnaround on reimbursement. I was truly impressed
Insurer: Spot
By: Michael Bartlett
Easy to use site & reasonable rates
Easy to use site and the past 2 yrs the turnaround time for processing has really gotten better. I never had insurance before I got Jinx and I love it really helps. Rates per month reasonable I hope they remain reasonable.
Insurer: ASPCA
By: E Millard
They were amazing
They were amazing! Love dealing with Sonnet
Insurer: Sonnet
By: Azon Ringguth