208,625+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,625 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great First Experience With Pets Best
This was my first time filing a claim, and the process was simple and easy. I received email notifications as my claim progressed, along with updates explaining that it could take some time. The online dashboard was especially helpful, as it kept me informed every step of the way. I wasn’t sure whether my claim would be accepted, but it was, and I found the outcome fair and reasonable. If I ever need pet insurance in the future, I will definitely look no further than Pets Best.
Insurer: Pets Best
By: Karen
A Call for Transparency
You continue to tell me to call for more help. I have already spoken to you and the girl said Trupanion will not release to me the data they use to justify the 30% increase in my premium. Why don’t you tell all of the people who read your reviews why you refuse to release the data you use to justify your ridiculous increases so we know you aren’t lying to us. That is the only question I want answered. You wouldn’t answer it on the phone. How about answering it writing. Last time. Very simple, why does Trupanion purposely withhold data from its customers it uses to justify increases?
Insurer: Trupanion
By: Jon Dell'Olio
Excellent return time
Excellent return time. Great customer service.
Insurer: MetLife
By: Jane
Thank you so much for helping pay some…
Thank you so much for helping pay some of my vet bill , I really appreciate it and very happy
Insurer: Spot
By: Brenda Medina
They are on top of the game regarding…
They are on top of the game regarding the time of entering the clams and the rapid response.
Insurer: Spot
By: Rose Moore
I have submitted documentation…
I have submitted documentation requested 4 times and still pending ?? Why??
Insurer: MetLife
By: customer
Seamless billing and invoice process
The billing process was really seamless. I love that they offer direct payments to the vet and I was only left paying my portion instead of paying the entire invoice and not having to be reimbursed.
Insurer: Trupanion
By: Simoene
Responsive and Transparent
Spot insurance offers responsive assistance and quick and easy claim submission.
Insurer: Spot
By: SF
Its not just one time but every single…
Its not just one time but every single time I don't receive a payment there is no cooresponding EOB which states will be sent via post office mail, however I am not receiving any. The claims submitted don't makes sense as meds have been covered in the past so why arent others being covered?
Insurer: MetLife
By: customer
Horrible experience
If you actually have to deal with a problem be prepared to talk to 10 different people without any communication between them. Corporate Bureaucratic BS.
Insurer: MetLife
By: Unhappy customer