217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I’ve been ASPCA pet health insurance…
I’ve been ASPCA pet health insurance for 3 years. I Have never had any problems when I submit my claims, Customer service really help me with any questions that I have.. I will keep this Pet Insurance as long as I have my furry friend.
Insurer: ASPCA
By: Anna Guerra
Excellent and Trusted
Excellent , been with them for about 10 years now and never had 1 problem . Thank you embrace and they also care about your pets and the have there own pets in the office :)
Insurer: Embrace
By: sa
Please Read the fine print. Bunch of lawyer term and conditions. They Value your money more than your Pets …
Got Fetch insurance based on reviews and cost. Within the first 30days I had my dog in to get a full check up and he passed with flying colors as a healthy happy dog. Then a couple months later I’ve noticed he had a little bit of a limp so I wanted to go get him checked out at the vet to see if it’s anything serious. Fetch immediately denied my claim and hid behind some clause they conveniently had. I will never reccomend this company to anyone they value your money over your pets health!!! Please Stay away at all cost.
Insurer: Fetch Canada
By: Brad Buffett
Chat response was both quick and…
Chat response was both quick and professional
Insurer: Sonnet
By: Charlie Tefft
Our cat died and they increased our premium 40%
For the past year we have been extremely happy with our Embrace Pet Insurance. As a family with six cats, we were impressed with how quickly Embrace responded to emergencies once the initial claim is processed. When our beloved cat Rutabaga died, we were reimbursed nearly $9,000 of what turned out to be his end of life coverage fairly rapidly. Unfortunately, our experience renewing our insurance has not been similarly pleasant. We were shocked to find our policy had increased from $80 to $113 per month for 5 cats. The only claim we made (that was covered) was Rutabaga's inoperable tumor. We have spoken to customer service twice about this, and no one was receptive to our complaint – probably because it is obvious that we’d be on the hook for new pre-existing conditions if we were to change insurance providers. We strongly recommend thinking carefully about who you get your pet insurance from. The last thing we expected was our other cats’ premiums would increase so much after losing our Rutabaga.
Insurer: Embrace
By: Christina Tecce
Although my vet agreed that my dog was…
Although my vet agreed that my dog was injured in an accident, ASPCA Insurance decided to decline my claim. I am not sure how my dog tore a ligament through an illness, but that was the reason listed for the denial. She plays aggressively with our much larger dog, and clearly, she was hurt as a result. I am cancelling the insurance policies for both of dogs to try to offset some of the surgery expense. Overall, the people are very pleasant, but I prefer an insurance company that is willing to pay when it's their time.
Insurer: ASPCA
By: Chad Heese
Would Highly Recommend
I am so pleased with my experience with Embrace to date. Once the initial set up is done and the vets have all given the necessary information, the process with Embrace is so quick and efficient. The choice of plans is amazing. I would highly recommend.
Insurer: Embrace
By: Carla hart
Great Company
I have had embrace accident for 5 yrs. I never needed them until my dog got skin allergies about 3 yrs in. Then was diagnosed with a heart defect at 4.5 yrs. I would never been able to afford her surgery without them. They were awesome, and my baby is healthy and happy at 5 yrs old.
Insurer: Embrace
By: Cynthia Rooney
The Fine Print
It's really unfortunate my pet became ill shortly after I switched insurance providers, essentially disqualifying him from all future claims. I'm mainly to blame for not reading the fine print and keeping my old policy during the waiting period (if that's allowed), but here's what I could have reasonably expected. 1. A shorter review period: It took over two weeks to hear back when the date alone should have resulted in a denial of the claim in an automated way. 2. Clearer disclosure of terms: The policy effective date isn't when policy coverage actually starts. It starts 15 days following. For joint related issues it starts 6 months following. I put in a lot of time to put the claim documentation together and didn't expect to be over 4000 dollars behind after waiting. Ideally the portal shouldn't have even let me submit. There should also be an initial option selection for joint health related claims when filing within 6 months of signup where the portal automatically denies the claim. At the very least that information should be presented in a clear way upon sign-up. Given their response to my inquiry, any clinical symptom during the waiting period can be associated with any later health condition, disqualifying coverage. In my case, my pet having an upset stomach and potential immune condition or arthritis got grouped into a health condition that can overlap with just about anything later. "A pre-existing condition is any medical condition which first occurred or showed clinical signs before the effective date of your policy or during the 15-day waiting period. (By "clinical signs," we mean any changes in your pet's normal healthy state, bodily functions or behavior.)"
Insurer: Fetch
By: Joe
The txt messages were user friendly but…
The txt messages were user friendly but the format was not appealing.
Insurer: ASPCA
By: Denali Guevara