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Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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BUYER BEWARE
BUYER BEWARE! READ THE FINE PRINT! Healthy Paws will hide behind its policies to deny claims, no matter how unreasonable and despite letters from veterinarians to the contrary. But they are very happy to take your premium payments for many years. Shameful.
Insurer: Healthy Paws
By: Caroline
The claim process is easy & fast
The claim process is easy & fast. Very friendly helpful customer service people.
Insurer: Spot
By: Mm
Fast response with our very first claim…
Fast response with our very first claim for Rocco 👍🏻
Insurer: Spot
By: Virginia DeRiggi
How friendly and listening to what I…
How friendly and listening to what I actually was saying thank you
Insurer: Spot
By: Jose Morales
I’ve never had insurance for my animals…
I’ve never had insurance for my animals but I knew at my age on a fixed income and a brand new puppy I should check it out. I found Spot to have the best and affordable coverage even with preventative.
Insurer: Spot
By: Debbie Griffin
I love how easy it was to set up what…
I love how easy it was to set up what you need on Sonnet! I had to reach out to their customer service department for a couple of questions, and Malik was fantastic! The only thing I dislike is the Sonnet app; we as drivers shouldn't be penalized for roads that have more stop-and-go or more street lights; it takes away from your great driving overall; other than that, Sonnet has been great so far, I've only been with them for a month hopefully I will continue to like what they offer and continue with them in the future!
Insurer: Sonnet
By: Tanya Shears
I'm glad that we have this service!
I'm glad that we have this service for our dog since it has been a huge help. My only complaint is that when I first got a message saying that the items needed to be itemized, I didn't know what they were referring to since everything appeared to be itemized. The second time I got that notice, I called and the agent that helped me told me that it was a generic message. But she was able to help me figure out what was missing.
Insurer: Pets Best
By: Matt Leikam
BUYER BEWARE
BUYER BEWARE! READ THE FINE PRINT! Healthy Paws will hide behind its policies to deny claims, no matter how unreasonable and despite letters from veterinarians to the contrary. But they are very happy to take your premium payments for many years. One short email from them requesting initial medical records as a gating item would have saved me thousands of dollars. Shameful.
Insurer: Healthy Paws
By: Caroline
Latest 1 comments
We're sorry you were not satisfied with your plan. We do our best to be transparent throughout our website, during the enrollment process, and in the plan documents available to each client in their online Healthy Paws account regarding the limited exclusions of our plan. Those exclusions are pre-existing conditions, preventative/routine care, and the office visit fee (veterinary exam fee). Anyone visiting our website can see this information under our "Frequently Asked Questions" and in the sample plan. As per the plan we do require medical records for all enrolled pets to process claims, including a copy of the required enrollment examination. In situations where there is not a ton of medical history available, at minimum we require the notes from the enrollment exam as outlined in your plan documents to process claims. Based upon the medical records for your pet, we could not provide coverage for the claims in question due to it falling into one of the limited plan exclusions.
Aucun service
ESSAYONS DE CONTACTER PAR TELEPHOINE DEPUIS 3 JOURS SANS RESULTATS. MISES EN ATTENTE INDEFINIMENT. NOUVEAU CLIENT AYANT REMPLI TOUTES LES CRITERES. C'ESTEXISTAIT PAS. QUI FAIRE???
Insurer: Pet Assure
By: Pierre