154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,139 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,332 reviews
10,797 reviews
27,491 reviews
14,162 reviews
63,007 reviews
Category with most reviews
This chart shows the distribution of review categories.
You paid the claims in a timely manner.
You paid the claims in a timely manner.
Insurer: Fetch
By: Russell
A Letter I Wrote To HealthyPaws
"Hi there. First of all, I just want to tell you, whoever is on the other end of this line, that I am so incredibly grateful to have had HealthyPaws for my girl. I wouldn't have been able to afford a whole additional year and a half with her if it weren't for you guys. Thank you for never pushing back on her cancer care. Thank you for, in spite of Laika's absolutely abominable health and constant ear infections, not harrassing me for more records or questioning my claims. I've said "Thank god for HealthyPaws" at least once a week for the last 15 months. I'm emailing to report, if it weren't already clear from the last claim I submitted, that we had to say goodbye to my little Soul Dog, Laika, last night- thus I'm requesting to close her policy once this claim has been reviewed. Thank you again for all of your support in the last few years. I'm so lucky to have had her, to have had so much extra time with her, and to have not had to sell my house to do so. Will be a HealthyPaws customer for life. Chloe"
Insurer: Healthy Paws
By: Chloe Dykstra
The worst pet insurance I've ever dealt…
The worst pet insurance I've ever dealt with. I have paid on this for years with not one claim. I got this when my dog was a puppy and made my first claim recently, only to be denied because they looked for a reason to deny it. What a waste of money. The manager only repeated the same thing like a robot with a total lack of understanding as to why someone would be upset. They decided that since my dog had a yeast infection when she was a puppy and prior to obtaining this, that this is the reason she now has allergies and an anxiety disorder. If that's not the ost ridiculous thing I've ever heard. She hasn't been on allergy meds since she was a puppy; this happened later. It is obvious that their goal is to look for a reason to deny, but more than happy to take a customer's money. I will never recommend them to anyone.
Insurer: Trupanion
By: Dina Collins
Honestly
Honestly, a headache that didn't need to occur. I have had embrace for probably 10 years. I have 3 dogs on my plan. My dog accidentally got a laceration that needed stitches. I put the claim in and got a response that they needed my dogs medical history for 12 months prior to signing up with embrace. So ridiculous as this has nothing to do with his health. They also should already have all this info anyhow. I was told this was policy. They should Honestly refund all the money I paid into this policy for 10+years. Shame on Embrace. Would definitely not recommend at this point. Another stupid way to inconvenience people!!
Insurer: Embrace
By: John Bowling
Quick and Efficient
They are really quick and efficient! I submitted in all my documents and in less than 2 weeks I got my reimbursement. They also covered teeth extractions which is nice because a lot of other insurances max at $1000, but they were able to cover almost everything. Thank you
Insurer: Spot
By: Noppawan Thiemthath
The math isn’t mathing…
My teacup yorkie was surrendered to me in May with a pre-existing condition (broken bone) which already knew they can’t do anything about. Got this insurance in July specifically for wellness checks, shots, and dental cleanings. The extras I pay monthly are a plus.Took my teacup yorkie in Sept for a dental cleaning only. Went ahead and had his vet do a fecal test, got his Trio (flea, tick, and heartworm chew) along with some other things I knew that “were covered” with his plan that I chose with add-ons. Almost $900 paid up front. My plan’s Deductible is $100 and 90% reimbursement. Submitted the claim. In the EOB they put in there under “accident and illness” they tried to contact the vet to get info on him from sept 2023 to now. I didn’t have that info but he wasn’t sick nor was he there for an accident. I called the previous owners got the info and added that info to my claim…. I got way less than 90% of the almost $900 paid up front. Somebody make it make sense.
Insurer: ASPCA
By: CJ
The customer service is excellent!
The customer service is excellent!
Insurer: Prudent Pet
By: Melanie
I can’t say enough good things…
I can’t say enough good things about Embrace. Without your help, we could never have afforded the extensive treatments and medications for our dear sweet kitty over this past year. Each and every person I have spoken to at Embrace has been professional, kind, and compassionate. I sing your praises to all the pet parents I know. Thank you and God bless you.
Insurer: Embrace
By: Lorraine Fontana
I insured two dogs with Healthy Paws
UPDATE: I submitted an appeal with a letter from my veterinarian. I also submitted the vet notes with relevant information highlighted. I just received an email approving my claim. Based on this, I am changing my review. Although I had to submit an appeal, the process was easy, which I appreciate. I'm going to assume the staff who denied my claim, just didn't read the vet notes carefully. NOTE TO COMPANY: I appreciate that the company reached out in response to this review. Somehow I did not see the email in my inbox. ORIGINAL REVIEW: I insured two dogs with Healthy Paws. I submitted a claim for a bicep injury on the left leg of one dog. They denied my claim because they said he was limping on the left leg during a vet visit before I enrolled him. However, he was not limping during that visit. In fact, the vet said in her notes that there was no limping, no pain, and no gait abnormalities. The claim reviewer latched on to my statement that I had noticed him "weight shifting" while sitting. The vet said in her notes that that was due to a training issue or possible issue with core strength. As I mentioned, I understand preexisting conditions. But whoever reviewed my report either didn't read the notes or thinks that "weight shifting while sitting means 'limping'". Despite the vet saying he was not limping.
Insurer: Healthy Paws
By: Peeka Flibberty-Jibbets
Great experience
I’ve had Embrace for my two Italian Greyhounds for two years. I have had a great experience. They approve pretty quickly and it only takes a couple of days to get the money back into my account. Overall, wonderful experience
Insurer: Embrace
By: Wendy